Customer reviews from brother-usa.com
Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Average customer rating
4.4 out of 5
4.4
(124 Reviews)
Open Ratings Snapshot
Rating breakdown 124 reviews
5 Stars
90
4 Stars
13
3 Stars
9
2 Stars
3
1 Star
9
98%of customers recommend this product. 
(
61 out of 62
)
Best Buy Privacy Policy
Customer Reviews for Brother - ScanNCut SDX125EGY Electronic Cutting System - Gray
Customer Rating
5 out of 5
5
Momma Got a new toy!
on February 25, 2021
Posted by: MamaD14
from Grand Rapids, MI
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product.
I am loving this machine ! It was super simple to set up and I keep discovering more and more it can do ! I have used it for both my business and my home, professional looking products and fun kids crafts ! My daughter loved making all her "fancy" valentines with it ! I have an order of vinyl arriving this weekend and can not wait to dive even further into the capabilities !
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Help!! Slow learner!!!
on September 15, 2024
Posted by: Merrygrandma
from Laquey, Missouri
I have yet to be able to successfully use this tool. I even found a dealer and paid for two classes.
Response from brother-usa.comBy Brother Customer ServiceSeptember 18, 2024
Thanks for taking the time to review your experience with the Brother SDX125EGY. We appreciate your feedback. I’m sorry to hear that you are having issues with the Brother SDX125EGY. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

https://www.brother-usa.com/support/SDX125EGY
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
I would love to love it!
on January 16, 2025
Posted by: P Musick
from Southern Ohio
This is probably a great machine. The problem I’m sure is the operator. There is much to learn about how it works. I feel like I stay confused. Hoping it gets better.
Response from brother-usa.comBy Brother Customer ServiceJanuary 21, 2025
Thanks for taking the time to review your experience with the Brother SDX125E. We appreciate your feedback. I’m sorry to hear that you are having difficulties with the Brother SDX125E. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support/SDX125E ​​​​​​​ 
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Fun for all ages.
on February 2, 2021
Posted by: Lynkruger
from Austin Texaa
[This review was collected as part of a promotion.] I got this device for my craft projects. It’s nice to have as an added crafting tool. I spend a lot of time with my grandkids doing crafts and art projects so this is a great addition for diversifying our project options. We plan to design homemade valentines this year!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
This machine is AMAZING!
on February 25, 2021
Posted by: Molana88
from New york
[This review was collected as part of a promotion.] Brother - SDX125e is the product I received about 2 weeks ago, and i absolutely LOVE it! This is sooo cool! This products works sooo well. The one thing that is a nice bonus would be it comes with 2 plastic cards. On these cards are digital templates. They give you a wide range of ideas you can use. Or you can draw your own design that you want the machine to cut out for you. I love my Brother product and have been using it every signle day.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
New hobby!!!
on January 22, 2021
Posted by: Amhy01reviews
from Chicago Illinois
[This review was collected as part of a promotion.] I am no expert in crafting..... but it has begun to be my new hobby! With a little bit of time spent researching in what to cut with the scan cutter (YouTube works ) the booklet that comes with helps alot THANKS BROTHER just 7 steps to set up and you are ready to cut .their is so much you can do w this BROTHER machine. The software is a learning process but if this is what you want to learn it be okay .take your time in learning how to do each and every fun step you'll enjoy experiencing.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Amazing!
on February 4, 2021
Posted by: Cestes
from Georgia
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. This thing is absolutely amazing! So far I’ve done one or two projects, but I haven’t had it long enough to get more supplies. Easy to use and any questions I’ve had can be easily found online. Love the draw function, love what it already comes with & love that’ll be easy to USB transfer files & even easier to scan ANYTHING to cut! Quiet too! The only thing bad I could say is the price of the accessories but even that’s not unreasonable:)
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Unlocked my inner creativity
on January 22, 2021
Posted by: Ccc123
from Austin, TX
[This review was collected as part of a promotion.] This is a fantastic printer it’s easy to use and so versatile. I would not consider myself a crafty person and the patterns available make it so easy to use that it has unlocked the creativity I didn’t know i had.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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