Customer Reviews for Lenovo - 15.6" Laptop Backpack B210 - Casual and stylish design - High quality, durable and water repellant fabric - Large - Black
Response from lenovo.comBy Thomas, Lenovo, October 1, 2026
Hello,
Thank you for sharing your feedback. We're sorry to hear that the backpack did not meet your expectations.
We understand how important proper sizing is when selecting a laptop backpack, especially for a 16" laptop and its accessories. It's disappointing when a backpack does not provide the space or fit you were expecting.
Your feedback regarding the backpack's size and storage capacity is valuable and will be shared with our product teams for review and consideration in future designs.
Thank you for taking the time to provide your feedback and for choosing Lenovo.
(This review was collected as part of a promotion.) This is a great backpack for all types of students. The Velcro on the laptop sleeve is really strong as well. The pockets are so nicely designed that it makes using very comfortable.
Great small bag to carry a laptop. Has enough space for a large 170w charger and other small items. The outer zipper has 2 pockets inside, very useful.
(This review was collected as part of a promotion.) Bad quality and not at all recommend it for use. S
Response from lenovo.comBy Thomas, Lenovo, November 13, 2025
Hello Jamal,
Thank you for sharing your feedback. We’re sorry to hear that the product did not meet your expectations. Your comments are important to us and help improve the quality of our offerings. If you still have the item and would like assistance with a return or exchange, please reach out to our support team (1-855-253-6686) we’d be happy to help make this right. Thank you again for bringing this to our attention.
(This review was collected as part of a promotion.) Really nice bag for its price. Bought it at a discount with points and it was really worth it. Holds laptops 16 inches atleast. Perfect size for my lenovo loq
(This review was collected as part of a promotion.) Nice and slim, fits my 16inch Lenovo laptop with it's case and charger and mouse, and still has room for a textbook or two
I bought this bag, and after using it only three times, most parts were torn. It has very poor quality, and I don’t recommend buying this product.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, May 2, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We are always trying to improve our Lenovo product to provide you with a better experience. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.