Customer reviews from fellowes.com
Fellowes - Powershred 125ci 100% Jam Proof Cross-Cut Shredder, 20 Manual Sheet Capacity
Average customer rating
4.4
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
37
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
1
88%of customers recommend this product.
(
52 out of
59)
Customer Reviews for Fellowes - Powershred 125ci 100% Jam Proof Cross-Cut Shredder, 20 Manual Sheet Capacity
Customer Rating
5
Great heavy duty shredder
on April 20, 2014
Posted by: Paperboy
If you are looking for a shredder that can handle the job without breaking the bank, look no further. This unit can handle the largest of jobs and has a great capacity bin. It is not a unit to stick under a desk as it is quite large however nothing this powerful comes in a small package. It will not jam and makes sure you can't jam it. It is a quality product that I would definitely buy again.
Pros: Quiet Operation, Shreds Credit Cards, Staples and CDs, Safety Features, Jam Resistance
Cons: physical size, slightly difficult to empty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Very Nice Machine.
on March 31, 2014
Posted by: Tigers
This shredder is very good quality and it quiet in the office setting. Instructions were very well prepared.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Shredder but...
on January 20, 2014
Posted by: PhillipK
Heavy mechanics should be made in separate piece and boxed separately or inside refuse container. I ordered three of these and each came in damaged. Box is large and bulky. Packing is part of engineering the product. Needs to be resolved.
Pros: Sheet Capacity, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: Warranty, Service Guarantee, Quiet Operation, shipping package
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
1
Dissatisfied
on September 23, 2013
Posted by: HHIAAP
We're on our fourth warranty-replacement. The "Bin Full" sensor consistently fails. The "manual" is totally inadequate. Even when using the proprietary expendables - oil, bags - the machine simply does not work. We absolutely have to have a cross-cut shredder. It's nearly impossible to get one as we are on a remote island in the middle of the Pacific.
Pros: Warranty
Cons: poor support literature, failures of sensors
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, September 24, 2013
I am part of Fellowes’ Quality Assurance Team who responds to consumer on-line product reviews. We appreciate you taking the time to post your review on the Fellowes 125Ci, and we are sorry your experience with this product has been less than satisfactory.
We would appreciate the opportunity to speak further with you about your experience and assist in resolving the matter satisfactorily. A member of our Customer Care Team will be in contact with you.
Thank you again for taking the time to post your product review. We do value consumer feedback and are committed to offering the most innovative solutions, exceptional product quality, and first class service and support.
We would appreciate the opportunity to speak further with you about your experience and assist in resolving the matter satisfactorily. A member of our Customer Care Team will be in contact with you.
Thank you again for taking the time to post your product review. We do value consumer feedback and are committed to offering the most innovative solutions, exceptional product quality, and first class service and support.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great Purchase
on September 16, 2013
Posted by: Pumpkin
I'm really happy with our new shredder. Works very well, spacewise as we are very short on space. Very easy to use, and quiet. I feel I made a
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance
Cons: non so far
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Good products.
on August 5, 2013
Posted by: swampie
Recently we had to replace our Fellowes shredders with newer updated models. We are so happy with the new models. Who would think that upgrading shredders could put a smile on so many faces. Easy and efficient to use.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: none so far
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
A solid tool
on June 5, 2013
Posted by: Econ
This shredder handles the paper well, though not as quietly as I expected, given the description. (The old GBC shredder we still use has a quieter, more even sound, compared to the somewhat choppy sound of this new unit.) I am oiling it when we empty the bin, but the sound has not diminished.
I recommend turning the unit off when emptying the full bin, or slightly opening it to level out the not-yet-really-full shredded contents. If left on "auto," any paper that hadn't finished shredding will rain down as the bin and bag are removed, leaving a mess to clean up each time.
As for design, some way to better hook the bag inside would be an improvement. A few printed words in the manual or packaging about the intent for the wing-nut screws and the placement of the CD basked would be helpful. Overall, the unit does the job we need and hopefully will do so for a long time!
I recommend turning the unit off when emptying the full bin, or slightly opening it to level out the not-yet-really-full shredded contents. If left on "auto," any paper that hadn't finished shredding will rain down as the bin and bag are removed, leaving a mess to clean up each time.
As for design, some way to better hook the bag inside would be an improvement. A few printed words in the manual or packaging about the intent for the wing-nut screws and the placement of the CD basked would be helpful. Overall, the unit does the job we need and hopefully will do so for a long time!
Pros: Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance
Cons: Mess Reduction, Quiet Operation, paper piles up on side signals "full" prematurely
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
4
great value.
on April 1, 2013
Posted by: hhoeco
This shredder is a workhorse that can handle anything that you can throw at it and will work away until you are finished. I was surprised how quiet is is for such a heavy duty machine.
If there are any flaws, I would have to say the bin is a little flimsy and a little small and the shredder head is a little too far over to one side causing buildup on one side.
If there are any flaws, I would have to say the bin is a little flimsy and a little small and the shredder head is a little too far over to one side causing buildup on one side.
Pros: Quiet Operation, Sheet Capacity, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
Cons: bin too small and lightweight, cutting head sits too far to one side.
I would recommend this to a friend!
Written by a customer while visiting fellowes.com