Customer reviews from Samsung US
Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(330 Reviews)
Rating breakdown 330 reviews
5 Stars
274
4 Stars
36
3 Stars
12
2 Stars
5
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 360 15.6" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Posted by: Mike
from Arkansas
Expertise:Beginner
Verified Purchase:Yes
It's a real nice laptop but using my phone is quicker and simpler
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, February 24, 2025
Good day Mike,
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing, or locking up, there could be a lot of causes. Feel free to check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book5 Pro 360. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Samsung PC runs slowly or freezes"
https://www.samsung.com/us/support/troubleshoot/TSG10001509/
Thank you for finding the time to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your PC is performing slowly, freezing, or locking up, there could be a lot of causes. Feel free to check out, "Samsung PC runs slowly or freezes" to help resolve what you may be experiencing with your Galaxy Book5 Pro 360. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Samsung PC runs slowly or freezes"
https://www.samsung.com/us/support/troubleshoot/TSG10001509/
Written by a customer while visiting Samsung US
Customer Rating
5
The design is both elegant and practical.
on February 25, 2025
Posted by: Beannnns
[This review was collected as part of a promotion.] This sleek device offers a truly integrated experience. Seamless actions across devices make multitasking effortless and efficient. The intuitive interface is a joy to navigate, boosting productivity. Features like Now Brief streamline note-taking and idea capture. From work to entertainment, this computer delivers a premium user experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Meir
from NYC
Expertise:Intermediate
Verified Purchase:Yes
Fast, sleek, and cool features Cant get enough of it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Love how flawless everything runs and functions
on February 25, 2025
Posted by: Jarvis92
[This review was collected as part of a promotion.] Love how light and think and flawless everything runs and operates with seamless actions across apps and devices with a breath taking image quality and I totally powerhouse absolutely recommend 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My kind of computer.
on February 26, 2025
Posted by: StreamingAddict61
[This review was collected as part of a promotion.] My choice is the latest in cutting edge technology shrunken down into a laptop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this laptop smoothness and its 360 touch is
on March 17, 2025
Posted by: Bheem2
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy Book5 Pro 360 it’s a powerful, versatile, and premium 2-in-1 laptop. The stunning AMOLED display with a 120Hz refresh rate makes everything look amazing, whether I’m working, streaming, or sketching with the S Pen. Powered by the latest Intel Core processor and a fast SSD, I can multitask smoothly without any lag. The long battery life keeps me going all day, and I appreciate how lightweight and sleek it is for portability. With AI features and seamless Galaxy ecosystem integration, I can work more efficiently and stay connected across my devices. Overall, I’m extremely happy with this laptop it’s perfect for both productivity and creativity! ⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is powerful and friendly to use
on March 17, 2025
Posted by: Mehrzad
[This review was collected as part of a promotion.] Powerful computer with beautiful design and good and durable performance
Value
5
Written by a customer while visiting Samsung US
Posted by: Akeisha
Verified Purchase:Yes
The package came well secured. The laptop is beautiful and working great so far
Written by a customer while visiting Samsung US