Customer reviews from hp.com
HP - OmniDesk Desktop M02-0010 PC - Meteor Silver, Jack Black
Average customer rating
4.3
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
165
4 Stars
43
3 Stars
21
2 Stars
10
1 Star
17
84%of customers recommend this product.
(
64 out of
76)
Customer Reviews for HP - OmniDesk Desktop M02-0010 PC - Meteor Silver, Jack Black
Posted by: Anonymous
from Crossville TN
Verified Purchase:Yes
HP small tower is quite good. Very quiet PC. Not sure if I would purchase a PC with an AI processor again. Way too intrusive. Although my replacement machines were running Windows 11, Microsoft Windows 11 on my new tower and laptop has scrambled up my existing systems in a way I thought was not possible. Very upset! With four PCs now untrustworthy I am finally planning to switch to Linux. HP should abandon Windows 11 and offer Linux OS PCs.
Written by a customer while visiting hp.com
Customer Rating
5
Reliable Powerhouse for Creative & Daily Use
on September 2, 2025
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using the HP OmniDesk Desktop AI PC for several weeks now, and it has quickly become the heart of my creative and day-to-day setup. The performance is excellent — fast startup, smooth multitasking, and plenty of power for video editing, audio work, and general office use. I also appreciate how quiet it runs, even under heavier loads.
Setup Experience: Setup was simple and straightforward. Within minutes I had it connected to my peripherals and network, and it recognized everything without issues. The design is clean, compact, and fits well into my workspace.
What I Like Most: Speed and stability. It handles resource-heavy projects without slowing down, which makes a big difference for productivity. The AI-assisted optimization features feel like a real plus — I notice apps opening faster and system performance staying consistent throughout the day.
Areas for Improvement: I’d like to see more USB-C ports available on the front panel for convenience, as well as clearer instructions on some of the bundled software. Not deal-breakers, but small tweaks that could make the experience even better.
Daily Use: I use it daily for both creative projects (video, audio, and image production) and personal tasks (emails, browsing, streaming). It’s been reliable across the board.
Overall, the HP OmniDesk Desktop AI PC is a strong machine for anyone who wants speed, stability, and easy setup in a modern desktop.
Written by a customer while visiting hp.com
Posted by: SteveWind
from Californai
Verified Purchase:Yes
The PCIe x1 slot is covered by the graphics card. Motherboard is too cheap. Other than that it seems to work well.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Disappointed no video/cd player included. Was not mentioned during sales chat.
Written by a customer while visiting hp.com
Customer Rating
2
HP OmniDesk desktop AI PC, configured as delivered with Windows 11.
on December 6, 2025
Posted by: D. Langford
from Washington State
Verified Purchase:Yes
The Bad: The machine came configured for gamers and social medial mavens. It was not useful for serious work and record keeping. Apparently StorageSense immediately erased 20 years of automobile driving and maintenance records (among other things). I still can't figure out how FileExplorer or OneDrive work - File Explorer rarely shows what drive I'm attached to (cloud, local or a USB remote), if in fact they do, and not all of my local files are shown, especially when I desperately need THAT file. My proprietary work has most likely been copied to someone else's storage system (a security risk). At this point, I have lost almost a month's productive work time in trying to configure the machine to be useful. The diagnostic software was unable to identify a failing router. The AI makes far too many judgement mistakes - I will do my own thinking, thank you.
Windows 11 has too many options to be useful for the average user. A tech who came in indicated he and a number of friends have gone to Linux just to be rid of Microsoft and Windows. Between an operating system that many users despise, and a State Governor who want to tax Microsoft out of business (...insatiable appetite for money...), I'd be surprised if Microsoft is still in business in ten years.
Windows 11 has too many options to be useful for the average user. A tech who came in indicated he and a number of friends have gone to Linux just to be rid of Microsoft and Windows. Between an operating system that many users despise, and a State Governor who want to tax Microsoft out of business (...insatiable appetite for money...), I'd be surprised if Microsoft is still in business in ten years.
The Good: Except for missing and/or hidden files (that shouldn't be missing), operations appear to be fast and reliable. Initial physical setup was easy; pretty much plug and play.
Written by a customer while visiting hp.com
Posted by: Angelito
Verified Purchase:Yes
No upgrade
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
HP is aweful.
on December 15, 2025
Posted by: Disappointed12345678
from Nj
Its slow. It gets locked up and is not expandable.
Would not recomend to anyone and will not be purchasing and more HP products.
Would not recomend to anyone and will not be purchasing and more HP products.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Keith H-1
from Wisconsin
Verified Purchase:Yes
I have been a HP user for many years. I was very disappointed with my latest purchase. It didn't function upon first use. I'm having to send it back for repair before I ever got to use it.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com