Customer reviews from brother-usa.com
Brother - Skitch PP-1 Embroidery Machine with Artspira App - Black
Average customer rating
3.4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
23
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
14
Customer Reviews for Brother - Skitch PP-1 Embroidery Machine with Artspira App - Black
Customer Rating
5
I’m OBSESSED, this machine is SO much fun!
on December 3, 2023
Posted by: voxboxthoughts
[This review was collected as part of a promotion.] I have been absolutely HOOKED on this machine since it arrived. The Brother Skitch PP1 Single-Needle Embroidery Machine is a high quality machine, easy enough for someone with pretty basic sewing machine knowledge. The set-up was easy, with multiple versions of instructions available - in print with the machine, a quick-guide that came with the machine, and lots of QR codes linked to videos. It’s super important to have fabric stabilizer, and fabrics that holdup well to embroidery. The Artspira app free version is ok - but there aren’t many options for good images or fonts in the free version. I purchased the app service to access many more fonts/images and have enjoyed it. The machine tangles quite a bit, so I’m hoping with more practice that it will run for longer embroidery runs without jamming…right now I have to sit next to the machine and rethread the top quite frequently. Embroidery on loose-weave tea towels was a nightmare 😅 I am going to have to order much more dense towels. Overall, I LOVE this machine and I want to order many more sizes of the hoops (they are SPENDY!). Treat yourself to a large rainbow of embroidery thread so you can embroider any design you want. I would suggest to order a bunch of back-up replacement needles to have on-hand too. This would make an EXCELLENT gift for a craft-lover, and you can also make incredible gifts WITH this machine. I highly recommend this machine!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Machine
on December 3, 2023
Posted by: Lica
I like the machine, I wish the hoop was 5x7 & wish the artspira app was available on the PC. Other than that I like that this is a free arm embroidery machine, love the magnetic hoop. I hope all future embroidery only machines will be made with the free arm feature & include magnetic hoops.
Written by a customer while visiting brother-usa.com
Customer Rating
4
High quality app based machine
on November 29, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This machine is really great to use. It allows you to create designs using an app. Only downfall was that if you wanted to do more designs you did have to pay for a subscription on the app but otherwise this does things from soft hats to shirts and more.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love it
on November 28, 2023
Posted by: sassywvgal
[This review was collected as part of a promotion.] I'm in love with my new embroidery machine it's so easy to understand and use and comes with 100 + patterns or I can use my own. I'm only 41 but I already have carpal tunnel and this is going to save me so much pain and help me get so much embroidery done
Written by a customer while visiting brother-usa.com
Customer Rating
4
So Far so Good
on November 26, 2023
Posted by: Photopam
So far after figuring out a few important steps this N.A. hone is working out fine. Would like to see where if a design uses a color multiple time you could combine so you don't have to rethread
Written by a customer while visiting brother-usa.com
Customer Rating
2
App's acting up, making the machine useless.
on November 22, 2023
Posted by: mayariposa87
from orlando, FL
When everything clicks, it does a solid job—creates beautiful stitching and is quite user-friendly. Lately, though, I've run into a hiccup. My app is acting up, refusing to let me save and resume my project. I've troubleshooted, from resetting the WiFi to reloading the app, but even with a subscription, the option to save seems elusive. It's a bit of a bummer, especially since it's the key to using the embroidery machine. =(
Response from brother-usa.comBy Brother Customer Service, November 28, 2023
We apologize for any inconvenience. We would like to help. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
1
Confusing
on November 5, 2023
Posted by: Melton823
from Orange, ca
Idk what I doing wrong, the bobbin holder keeps coming loose which causes me to break the needle, have had machine for a week and already broke like 5 needles.
Response from brother-usa.comBy Brother Customer Service, November 7, 2023
We would like to assist you with your Brother PP1 and this frustrating experience. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com