Customer reviews from brother-usa.com
Brother - Skitch PP-1 Embroidery Machine with Artspira App - Black
Average customer rating
3.4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
23
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
14
Customer Reviews for Brother - Skitch PP-1 Embroidery Machine with Artspira App - Black
Customer Rating
5
Fun
on February 1, 2024
Posted by: joandm
[This review was collected as part of a promotion.] I love that you can customize designs and projects. I really like that you can use the app on your phone. It makes it easier to use. I love the color and design of this machine. It is great quality and I know it will last a long time!
Written by a customer while visiting brother-usa.com
Customer Rating
5
The Coolest Little Embroidery Machine
on February 1, 2024
Posted by: anthonyr66
[This review was collected as part of a promotion.] I love this machine! I love the app and new way to use the embroidery machine. I have 2 more embroidery machines and this machine will be good part of my craft ideas.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very User Friendly
on January 31, 2024
Posted by: birdy2022
[This review was collected as part of a promotion.] I’m not a stranger to sewing machines and embroidery machines. I own one of each. But the embroidery machine I have is so complicated to use, that it just sits collecting dust. Within 5 minutes of opening the box, I had already stitched out the sample worth this Brother Skitch! I love that it’s controlled through an app. I can design anywhere I am and just send it to the machine when I get home! The only con I would say is that the stitch area is only 4 x 4. I’m hoping they’ll expand that size and offer additional hoops to fit. There is a subscription service. But you don’t have to have it to use the machine.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Not beginner
on January 31, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This is not a beginner machine! This is great with a lot of practice. The free app is okay but limited on what you can do. I enjoy this but it's not something you can just pick up and use!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing
on January 23, 2024
Posted by: juliettes20
[This review was collected as part of a promotion.] I’m in shock lol! This gift that influester sent me, it is easy to use and of very good quality, I wanted to make one of these for a long time. Thank you Influenster
Written by a customer while visiting brother-usa.com
Customer Rating
5
I love it!
on January 17, 2024
Posted by: annyb13
[This review was collected as part of a promotion.] The Brother Skitch is perfect for my DIY projects because is use friendly, easy to assemble, and connect easily to the gadgets. It’s unbelievable how easy was use it for the first time!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Pain in the you-know-what
on January 15, 2024
Posted by: christik62417
[This review was collected as part of a promotion.] I spent way more time than I'd like to admit getting this machine set up. Once I did have everything ready to go, I started the first sample project, which was a moon. It got about ten seconds into the project when the top thread came out, and I had to rethread it. Once I got it rethreaded, the second time, it finished the project in the indicated time. The second project I tried was a free dog bone. It got three minutes into the 20-minute project and stopped because the needle broke! What. The. Heck. Brand new, out of the box, and it breaks a needle on the first go-around... I'm not fond of this machine, and it seems to be poor quality. I probably will not use it again, and I will give it to someone else who has more patience.
Response from brother-usa.comBy Brother Customer Service, January 16, 2024
We apologize for any inconvenience. We would like to help. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Easy, once setup. This could get addicting! Have to pay for some designs, but that’s ok.
on December 31, 2023
Posted by: jhorste
[This review was collected as part of a promotion.] Went through app settings. I read instructions- threading was easy. Picked the heart for trial, turned out nice. Will continue to play with it.
Written by a customer while visiting brother-usa.com