Customer reviews from brother-usa.com
Brother - Skitch PP-1 Embroidery Machine with Artspira App - Black
Average customer rating
3.4
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
23
4 Stars
9
3 Stars
5
2 Stars
4
1 Star
14
Customer Reviews for Brother - Skitch PP-1 Embroidery Machine with Artspira App - Black
Customer Rating
1
Not worth the purchase
on February 26, 2024
Posted by: Manny
The free app is useless, purchase app is a bit better but does poor jobs digitizing images or files, the machine constantly jams tried different threads, the bobbin tray jams and pops out of please the magnet that holds it down doesn’t hold it well.
Response from brother-usa.comBy Brother Customer Service, February 28, 2024
We apologize for any inconvenience and are sorry to hear that you are experiencing various issues with your Brother PP1 Skitch. We would like to hear more in order to assist better. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Special Projects
on February 23, 2024
Posted by: butterflykisses24
[This review was collected as part of a promotion.] I was so excited to be getting the brother Skitch pp1 single needle embroidery machine. Initially, there is a learning curve on using it. It is used with artspira app. Everything is basically done with this app. Threading the machine is very easy as is setting up whatever project you are working on. I love how beautiful my embroidery projects have been coming out. I actually love doing it so much for my family, I am going to invest in a bigger machine as well, so I can work with bigger projects. With this machine I can only work with a 4x4 project zone and i would like to make it bigger and to be able to work with hats as well. Overall, I really love this brother skitch pp1 single needle embroidery machine and I do recommend for people who are interested in embroidery. As for the app, there is the free version and a paid version and I have been using the free version with my own designs.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Love my Skitch
on February 12, 2024
Posted by: cathyd
from Goldsboro, NC
So far I am very happy with my Skitch! I have been doing embroidery for 30 years or more and I was excited for something new and small. I make memory bears and I just need a small area to be able to embroider. This machine works perfect for that. My only complaint is the app, I would prefer to work on my laptop and not the small space of my phone. If that is possible please let me know. I also have two brother sewing machines that I love!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great machine
on February 12, 2024
Posted by: morganj10a9
[This review was collected as part of a promotion.] I was very excited to try this out. I have a passion for crafting. Brother has lots of videos of how to set it up, there is a learning curve but it does a lot of the work for you. I love the app they provide to make it quick and easy to upload designs. The embroidery comes out lovely. Very happy with this machine
Written by a customer while visiting brother-usa.com
Customer Rating
5
What a fun toy
on February 11, 2024
Posted by: jasminem386
[This review was collected as part of a promotion.] I’m not a big embroidery person but the pp1 makes it easy and simple to understand. I’ve been enjoying my time making things for my family that they lo. It’s definitely something we enjoy having in the home makes putting your special touch on items that more beautiful
Written by a customer while visiting brother-usa.com
Customer Rating
5
The best embroidery machine
on February 8, 2024
Posted by: samanthap0550
[This review was collected as part of a promotion.] I absolutely love this machine & i couldn’t wait to start making cool personalized items and adding embroidery on my stuff. I would recommend this machine to anyone trying to personalize it was so easy to use
Written by a customer while visiting brother-usa.com
Customer Rating
3
Very easy to use
on February 6, 2024
Posted by: brandim139
[This review was collected as part of a promotion.] I received this free in the mail for my honest review. This is my First time using a brothers machine and I have to say I was very happy with the brand. It was easy to set up and use and I have never used or owned an embroidery machine till now. With that said I think it’s a great beginner machine the only thing is the app looks old school not modern to me and I don’t like the fact that I have to pay to use the machine with all the perks. well For me I wouldn’t mind as bad if the app and designs were better. I need to get a different embroidery machine from brothers before I will feel like I really could compare it so I will be doing that and updating my review .
Response from brother-usa.comBy Brother Customer Service, February 6, 2024
Thank you for your feedback. We appreciate your comments and would like to offer assistance with your Brother PP1 Skitch or any questions you may have. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Wow honestly I’m amazed
on February 5, 2024
Posted by: joyjutsu
[This review was collected as part of a promotion.] I absolutely love it! It's super easy to use and has the cutest built-in designs, like floral patterns and seasonal motifs. The machine is also compact, which is perfect for my small apartment.
I especially love the touchscreen display, which makes it a breeze to navigate menus and choose designs.
While the machine is usually quiet and stable, I did notice some vibration during use, which might affect the precision of the embroidery. But overall, I highly recommend. It's perfect for beginners like me, and it adds such a fun and creative touch to my projects
Written by a customer while visiting brother-usa.com