Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8 out of 5
4.8
(328 Reviews)
Open Ratings Snapshot
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product. 
(
93 out of 103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5 out of 5
5
Galaxy book 5 360 pro
on December 11, 2025
Posted by: Anonymous
from Victoria texas
Expertise:Beginner
Verified Purchase:Yes
Screen is amazing! Love this versatile device... 1st laptop purchase ever, needed one for work and this book does it all
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
According to expectations
on December 23, 2025
Posted by: K Cisneros
from CDMX, Mexico
Verified Purchase:Yes
Everything has been working as expected so far and its a beautiful laptop, hope my experience stays positive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
top pc 2 in 1
on December 31, 2025
Posted by: DannyG
Verified Purchase:Yes
sharp, light, precise and powerful. need a better solution for not losing the pen
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on January 19, 2026
Posted by: Rich
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
This is a fantastic laptop. I had the Pro 4 360 and bought an additional Pro 5 360. I love being part of the Samsung eco-universe, with all devices connected. I think I like it better than the 4. The touchscreen is great; I love the huge touchpad!!!. I wish Samsung 360 came with either more RAM or an upgradeable RAM, but it doesn't.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great!!
on January 23, 2026
Posted by: Anonymous
from California, CA
Verified Purchase:Yes
Amazing laptop. As usual coming form samsung. Grate product
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite Laptop ever!
on January 23, 2026
Posted by: Nikki
from St. Louis, Mo
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love everything about it! Still figuring it all out, but you can never go wrong with Samsung! I've always been a Samsung fan!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
biometric sign on lacking otherwise great
on January 27, 2026
Posted by: bigbburrows
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
Laptop good but very surprised to see that it doesn't support facial recognition and the finger print is not working well either after reseting it a few times it still fails a lot ofm the time
Features
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome screen and battery.
on January 28, 2026
Posted by: Ted D
from Hartland, MI
Expertise:Intermediate
Verified Purchase:Yes
Awesome dual purpose laptop. Haven't used much of the tablet features yet. The only downside is that it doesn't run games too well. Battery life is great. Slim and light weight with a large, beautiful screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 297-304 of 328 results 
<< 1 ... 36 37 38 39 40 41 >>