Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
An amazing operating system with a fast processor
on July 27, 2025
Posted by: BeeJay
[This review was collected as part of a promotion.] Galaxy AI is amazing on this laptop The innovative design of the new device is truly captivating. It seamlessly merges power and portability, offering a versatile computing experience. The vibrant display provides stunning visuals, enhancing both work and entertainment. Its smooth 360-degree hinge allows for multiple usage modes. The device boasts a powerful processor, ensuring swift performance. The long-lasting battery life keeps you productive throughout the day. The inclusion of advanced features improves overall functionality. This device is a remarkable tool that caters to various needs with effortless grace.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The products is very cool so awesome and super nic
on July 28, 2025
Posted by: Mujtaba
[This review was collected as part of a promotion.] I love my galaxy s25 plus its very cool and a alot of futures and very fast system
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 28, 2025
Posted by: BlueBeach
[This review was collected as part of a promotion.] I love this laptop, screen is amazing and running so fast. I recommend it 100 %
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for collage
on July 28, 2025
Posted by: Alexisdabestwinge
[This review was collected as part of a promotion.] This product is amazing its is portable and it fits in my backpack easily. It also has a lot of features that help make my collage experice 10 time better I love this computer and I would keep buying it again and again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love all samsung products.
on July 28, 2025
Posted by: WckdSavage
[This review was collected as part of a promotion.] I have had them for a very long time. Got used to using them & now can't think what'd it be like if I didn't have them anymore. I try to keep up with the latest & greatest of them all. I have 2 cell phones & 3 tablets.
Value
5
Written by a customer while visiting Samsung US
Posted by: Mindy
from Harlingen TX
Expertise:Intermediate
Verified Purchase:Yes
Love the layout and the way the machine runs. I also love that it can be used as a tablet but I have not mastered that part yet LOL. The only thing I can say I do not care for is that it forces you to use edge for your browser but I will survive.
All the features are as described and even better interface.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Preview
on August 6, 2025
Posted by: Ilovebolarinwa
from Nigeria
Expertise:Expert
I love the preview and I am looking forward to a purchase ☺️
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent device, except for some aspects
on August 6, 2025
Posted by: metroplex2077
[This review was collected as part of a promotion.] First, I will talk about what I love about this device.
I love that this device is really fluent, really fast, and do not make a lot of fan noices. I also love how it connects through other galaxy device through multo control and second screen, and lets not forget the camera and storage share, they are really good when it comes to use 2 or more galaxy devices. Additionally, I really like it's AI features suche as Copilot and Galaxy AI. I love select by AI because I can look up something with just doing a circle.
Now, lets talk about the things I did not like about this device.
I do not like how this device's camera has such a bad quality when it comes to videocall. I know that may be the reason it has camera share with compatible galaxy devices, but I really would like the camera sensor of the Galaxy s24 Ultra on the Galaxy book 5 Pro 360, as I paid a handful of money for this device, the least it should have is a really good camera. Another thing that I didn't like was that it only has just 16 GBs of RAM, considering this is a premium laptop, it should have a minimum of 36gb of RAM. Other things that I don't find bad, but need improvement are the choices, like choosing between two types of configurations, 14in and 16 in laptops, and the types of color we have to choose.
Value
4
Written by a customer while visiting Samsung US