Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Customer Rating
5
a galaxy Ai adventure
on May 31, 2025
Posted by: ohmissknowitall
[This review was collected as part of a promotion.] galaxy AI 8s phenomenal youll love the easy navigation portablelightweight on the go notebook
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing
on June 2, 2025
Posted by: Alimyagar96
[This review was collected as part of a promotion.] I can use it for lot of this music ,personal stuff specifically or School for my daughter
Value
5
Written by a customer while visiting Samsung US
Posted by: Kevin
from United States
Expertise:Intermediate
Verified Purchase:Yes
Very happy with the performance of the laptop so far. I got this work and it's been great. Love the screen size and the speed. The only complaint I have, and it's a small one, is that I wish the touchpad was centered instead of being to the left. Aside from that it's been perfect for me so far
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Jourdan
from New Orleans
Expertise:Intermediate
Verified Purchase:Yes
Love the versatility of my Samsung Book5! It's lightweight and easy to bring with me anywhere.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Great One Two!
on June 11, 2025
Posted by: smokeyz357
[This review was collected as part of a promotion.] The best overall laptop, very fast start up easy to move around the laptop. It has everything you would want in a laptop!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has big feutres
on June 16, 2025
Posted by: Saneki95
[This review was collected as part of a promotion.] Cool un super ordinateur qui permet de faire énormément de chose étant notamment connecté à votre téléphone Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its so beautiful great with galaxy Ai
on June 17, 2025
Posted by: Oscardela
[This review was collected as part of a promotion.] Use it for social media what's new banking and shopping online
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there Oscardela,
Thanks for taking the time to review your Samsung Galaxy Book5 Pro 360. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thanks for taking the time to review your Samsung Galaxy Book5 Pro 360. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. If you would like to share additional feedback with us or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and extra nice
on June 18, 2025
Posted by: Galaxytawise
[This review was collected as part of a promotion.] The Book5 Pro 360 blew my expectations out of the water when it comes to battery life! I've gotten over 10-14 hours of battery life on average.
Value
5
Written by a customer while visiting Samsung US