Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Average customer rating
4.8
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
274
4 Stars
36
3 Stars
11
2 Stars
4
1 Star
3
90%of customers recommend this product.
(
93 out of
103)
Customer Reviews for Samsung - Galaxy Book5 PRO 16" Touch Screen Laptop - Intel Core Ultra 7 with 32GB Memory - 1TB SSD - Gray
Posted by: Lorena
from Los Banos ca
Expertise:Intermediate
Verified Purchase:Yes
Best quality image. Highly recommended to be used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Salutations Lorena,
Thanks for taking the opportunity to review your Samsung Galaxy Book5 Pro 360. Your feedback allows us to improve the design and functionality of our product line. It's so wonderful to hear how impressed you've been with your purchase. We're happy to hear that you're enjoying the unsurpassed quality and would recommend the Galaxy Book5 Pro 360 to others! If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Thanks for taking the opportunity to review your Samsung Galaxy Book5 Pro 360. Your feedback allows us to improve the design and functionality of our product line. It's so wonderful to hear how impressed you've been with your purchase. We're happy to hear that you're enjoying the unsurpassed quality and would recommend the Galaxy Book5 Pro 360 to others! If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Book5 Pro 360
https://www.samsung.com/us/computing/galaxy-books/galaxy-book5-pro-360/
Written by a customer while visiting Samsung US
Posted by: Bob P
from New Jersey
Expertise:Expert
Verified Purchase:Yes
This is an Amazing laptop! I love it! I would 100% recommend it! Seamless performance 👏
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good review
on June 20, 2025
Posted by: 206kram
[This review was collected as part of a promotion.] Good review awesome fantasyic jsushnwjsijehey3jjsjsh3h
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 is an impressive smartphone
on July 28, 2025
Posted by: xChanceSZN
[This review was collected as part of a promotion.] Samsung Galaxy S25 Review
The Samsung Galaxy S25 is a flagship smartphone that continues Samsung’s tradition of delivering premium devices packed with cutting-edge technology and sleek design. After using the Galaxy S25 extensively, I can confidently say it offers an excellent user experience across the board, from performance to display quality and overall usability.
Design and Build Quality
The Galaxy S25 features a refined and modern design with a durable build that feels premium in hand. The device maintains a slim profile while offering a large, vibrant display that is great for everything from media consumption to productivity. The materials used feel high-quality, and the phone strikes a good balance between sturdiness and elegance.
The Galaxy S25 features a refined and modern design with a durable build that feels premium in hand. The device maintains a slim profile while offering a large, vibrant display that is great for everything from media consumption to productivity. The materials used feel high-quality, and the phone strikes a good balance between sturdiness and elegance.
Display
One of the standout features of the Galaxy S25 is its display. Samsung continues to impress with its AMOLED technology, delivering bright, sharp, and vivid colors with excellent contrast. The screen is responsive and supports a high refresh rate, which makes scrolling, gaming, and watching videos extremely smooth and enjoyable.
One of the standout features of the Galaxy S25 is its display. Samsung continues to impress with its AMOLED technology, delivering bright, sharp, and vivid colors with excellent contrast. The screen is responsive and supports a high refresh rate, which makes scrolling, gaming, and watching videos extremely smooth and enjoyable.
Performance
Powered by a top-tier processor, the Galaxy S25 handles multitasking, gaming, and demanding applications with ease. I experienced no lag or slowdown during regular use, and the phone’s responsiveness remained consistent throughout my testing period. The combination of ample RAM and efficient software optimization ensures that the device performs reliably under various workloads.
Powered by a top-tier processor, the Galaxy S25 handles multitasking, gaming, and demanding applications with ease. I experienced no lag or slowdown during regular use, and the phone’s responsiveness remained consistent throughout my testing period. The combination of ample RAM and efficient software optimization ensures that the device performs reliably under various workloads.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great machine
on August 25, 2025
Posted by: Bigvic
[This review was collected as part of a promotion.] What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.What a great machine highly recommend it i wouldn't buy another laptop that is not samsung they get updates and a lots of features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kechush
from Wilmington, DE
Expertise:Expert
Verified Purchase:Yes
This is my 2nd Galaxy Book. I picked this one due to its light weight, long battery, and awesome screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good laptop.
on November 1, 2024
Posted by: Love26hope
[This review was collected as part of a promotion.] I would would use it's for looking up jobs and I would use it to go on social media and internet
Value
5
Written by a customer while visiting Samsung US
Posted by: Tornike mamasakhlisi
from Linden NJ
Expertise:Intermediate
Verified Purchase:Yes
It is truly the best. You can buy it quickly and easily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 6, 2025
Greetings Tornike,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Book5 Pro 360. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our products. Our goal is for our customers to feel like they are having the most amazing experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US