Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
291
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
5
Great display
on January 10, 2025
Posted by: JohnnySamsung
from Cleveland, OH
Expertise:Intermediate
I received the product about a week ago. I am impressed with the overall quality of the product. My absolute favorite thing is the display. This display blows me away. It is crystal clear, and the color is unbelievable.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processing
on January 9, 2025
Posted by: Save now
My new business needed some stat of the art makeover
Written by a customer while visiting Samsung US
Posted by: Touring
from University Place, WA
Expertise:Intermediate
Verified Purchase:Yes
Really great laptop. Slim, great performance and the screen/pen combo is great. Very happy with picking this up. Thanks Samusung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris P
from BUFFALO, NY
Expertise:Intermediate
Verified Purchase:Yes
The quality of the laptop is amazing. I switched from a Mac and I'm so happy. The design of the laptop is so sleek. Overall having a great time using it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Please make 14 inch also available
on January 7, 2025
Posted by: RaghavSocial
Expertise:Intermediate
It is definitely a great device. It is slim enough to carry around. However, if you are able to make 14 inch Galaxy edge, why can't you make a 14 inch version of this device as well? Other brands have both 14 inch and 16 inch variants of the same kind of 2 in 1 laptop. The S-Pen experience is unparalleled and I'd like to see a 14 inch version as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, January 8, 2025
Good day RaghavSocial,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We value your honesty as we improve the design and functionality of our product line. We're so happy to hear that you have been enjoying the features, functionality, and design of your Galaxy Book5 Pro 360. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Book5 Pro 360. We value your honesty as we improve the design and functionality of our product line. We're so happy to hear that you have been enjoying the features, functionality, and design of your Galaxy Book5 Pro 360. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: Randy
Verified Purchase:Yes
Love it. Great graphics and storage capabilities. Everything swapped over from my old unit easily. Runs fast and smooth.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Sam Kim
Verified Purchase:Yes
The best laptop I've ever had. Light, versatile with 360 view, fast, what more would you need!
Written by a customer while visiting Samsung US
Posted by: Steph B
from East Coast USA
Expertise:Intermediate
Verified Purchase:Yes
I always enjoy Samsung products. I upgraded from the Book2 Pro 360. Smooth transition.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US