Customer reviews from Samsung US
Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
291
4 Stars
37
3 Stars
12
2 Stars
6
1 Star
4
89%of customers recommend this product.
(
93 out of
104)
Customer Reviews for Samsung - Galaxy Book5 PRO 14" Touch Screen Laptop - Intel Core Ultra 7 with 16GB Memory - 512GB SSD - Gray
Customer Rating
4
Very nice laptop, but could be better obviously.
on September 20, 2025
Posted by: Anonymous
from Banning, California
Expertise:Intermediate
Verified Purchase:Yes
It's a pretty good device the touch screen tablet feature is a nice addition when a keyboard isn't necessary. and co-pilot is pretty good for getting things done. windows 11 is nice plenty of powerful tools. overall, not bad just wish it was lighter, and thinner. Also, it would be nice to be able to open it single-handed, instead of having to hold the bottom portion down while lifting the top. Still pretty good. Just not 100% what I thought I was getting for the top-of-the-line Galaxy Book.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Secret Weapon for Coursework: Galaxy AI
on September 15, 2025
Posted by: GalaxyScholar
[This review was collected as part of a promotion.] Ever since I started using my new Samsung device with Galaxy AI, my approach to university coursework has completely changed. I used to spend hours on tedious tasks like organizing notes, summarizing long articles, and drafting emails. Now, AI automation handles so much of the heavy lifting for me. It’s like having a personal teaching assistant in my pocket.
The AI-powered features make assignments a breeze. I can quickly get concise summaries of complex readings, which saves a ton of time during exam season. The seamless integration with my workflow helps me stay organized and on top of deadlines. This technology has truly been a game-changer for my academic life, freeing me up to focus on learning rather than just managing my workload.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my laptop!
on September 15, 2025
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I use my computer for work! It is fast and reliable! The battery lasts for a long time! The Galaxy AI is particularly useful when navigating new ideas!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best in the laptop market
on September 15, 2025
Posted by: AndroBo95
[This review was collected as part of a promotion.] I am very satisfied with Samsung Technology, especially when you have everything in one ecosystem, it is very convenient, I have a Samsung TV, an Ultra watch, a 24 Ultra phone and now I have purchased a Galaxy Book 5 Pro 360, I am satisfied with your gadgets, keep it up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Alexx99
[This review was collected as part of a promotion.] I'm in love with this computer because the size it's perfect and the features are very helpful at the time of doing the work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this one!
on September 15, 2025
Posted by: RC1993
[This review was collected as part of a promotion.] I bought my first Samsung computer this past year and I am so thankful I did! It's light, sleek, great screen size and quality, and I love the keyboard. I haven't had any issues with it and the touch screen is a plus. It has actually made it so difficult to go back to a regular laptop or MacBook product. It also has Galaxy AI installed, which has been a huge game changer for editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Book 5 Pro 360 is a workhorse
on September 15, 2025
Posted by: RDubBayBay
[This review was collected as part of a promotion.] Book 5 Pro 360 is a really fast laptop. Tablet when you want it to be, Laptop when you need it to be. Processing speeds are so fast and the s pen makes navigating the screen enjoyable. I definitely would recommend this over a tablet if productivity and media consumption is your thing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good pc overall
on September 15, 2025
Posted by: Nona151999
[This review was collected as part of a promotion.] It has great items. My only concern is that the screen is too thin that it can be damage very easy.
Value
4
Written by a customer while visiting Samsung US