Customer reviews from https://www.asus.com
ASUS - TUF VG259Q5A 25" Class Full HD Gaming LED Monitor - 16:9 - 24.5" Viewable - Fast IPS - LED Backlight - 1920 x - Black
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - TUF VG259Q5A 25" Class Full HD Gaming LED Monitor - 16:9 - 24.5" Viewable - Fast IPS - LED Backlight - 1920 x - Black
Posted by: David Sm.
Frequency of use:Daily
Verified Purchase:Yes
Purchased 2 monitors from local electronics store. The one struggled to stay on and eventually failed after an hour. Not even the On Screen display would work. I spent almost 2 hours trouble shooting my setup before acknowledging it was indeed a faulty monitor. The other one seems to be working still, but I guess time will tell.
Response from https://www.asus.comBy Customer Service, March 17, 2026
Dear Valued Customer,
It's unacceptable for a new monitor to fail within an hour, and we apologize for the time and frustration this has caused. We recommend exchanging the faulty monitor at your store. If you encounter any issues with the replacement or if the second monitor starts to show problems, please contact us directly at customerloyalty@asus.com for dedicated assistance. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
It's unacceptable for a new monitor to fail within an hour, and we apologize for the time and frustration this has caused. We recommend exchanging the faulty monitor at your store. If you encounter any issues with the replacement or if the second monitor starts to show problems, please contact us directly at customerloyalty@asus.com for dedicated assistance. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Written by a customer while visiting https://www.asus.com
