Customer reviews from belkin.com
Belkin - Boost Charge Pro Magnetic Power Bank 8K - Black
Average customer rating
3.5
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
18
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
12
36%of customers recommend this product.
(
5 out of
14)
Customer Reviews for Belkin - Boost Charge Pro Magnetic Power Bank 8K - Black
Customer Rating
1
Battery overheats - unusually.
on April 14, 2025
Posted by: Ccole
Just received the second unit of this product after returning my first one. The replacement product has the same issue. It overheats my phone and shuts off charging after only 10-15 minutes of charging and only 3-4% of battery charge. This overheating is damaging to the phone battery and the wireless charger becomes so hot you can barely touch it.
Response from belkin.comBy Customer Service, April 14, 2025
Hi Ccole! Our heartfelt apologies for the disappointment that our product has caused you. This is not the experience we want you to have. We’re committed to making things right and would appreciate the opportunity to resolve this issue. Please call or message us at any of our support platforms to assist you further;
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
- BelkinCares@belkin.com
- https://www.belkin.com/support-center/
Regards,
Maryann
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Hot When In Use
on April 16, 2025
Posted by: calimama
Great concept and good, small size. Huge negative is that it gets incredibly hot when using. I worry it's going to burst into flames so it's been just sitting in drawer.
Response from belkin.comBy Belkin Support, April 17, 2025
Hi, calimama,
We understand where you're coming from and would like to assist you further. Please email us at BelkinCares@belkin.com with the following information:
• The link to this review post as reference
• A photo of the power bank
• A copy of the receipt
• Model of your phone
• Your full name
• Phone number
• Shipping address in this format
- street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
We understand where you're coming from and would like to assist you further. Please email us at BelkinCares@belkin.com with the following information:
• The link to this review post as reference
• A photo of the power bank
• A copy of the receipt
• Model of your phone
• Your full name
• Phone number
• Shipping address in this format
- street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
1
Works with USB-C, but not with wireless charging
on August 2, 2025
Posted by: NVPhil
The is review in for the BPD009, which appears the same as the BPD008 that is on the Belkin site. It worked for a few times and then stopped working and would not wirelessly charge my device anymore. I have had the unit for a little over 1 month. I tried it on an iPhone 16 Por Max and iPhone 13 Mini. Neither work. I have a case, but tried it on both phones without the case. The USB-C cable works fine, but what is the point of the magnetic charging capability if it doesn't work? I do not recommend this product!
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, August 2, 2025
Hello, NVPhil,
Help is here! Please email us at WemoCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Help is here! Please email us at WemoCares@belkin.com with the details below for further assistance:
• The link on this post
• A copy of the receipt
• A photo of the device
• Your full name
• Your phone number
• Your shipping address in this format
- Street:
- City:
- Zip/Postal Code:
- State/Province:
- Country:
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
4
High-quality Qi2, but sensitive to heat when used
on March 19, 2026
Posted by: Anonymous
I bought this 10K battery for my travels with an iPhone 16 Pro Max. The build quality is excellent, and it meets the Qi2 standard by delivering a true 15W output, but it’s essential to use it WITHOUT a case to get the best performance. In my tests, with the case on, charging was very slow (17% in 1 hour) due to thermal protection, while without the case it charged up to nearly 40% in the same time, and via USB-C cable it charged 40% in 35 minutes—very fast considering we’re away from home. Pass-through mode works perfectly for charging the iPhone and Apple Watch (via cable) simultaneously overnight. The magnetic force is very strong! My partner and I both have iPhone 16 Pro Maxes, and its capacity was enough to charge both of our batteries. It’s a premium product, but it requires heat management to be efficient. I’m giving it 4 stars only because ugreen has a similar one that comes with a retractable cable.
I would recommend this to a friend!
Response from belkin.comBy CustomerService, March 19, 2026
Hi there,
Thank you for your detailed review of the Belkin Magnetic Power Bank with Qi2 15W. We’re glad to hear you appreciate its premium build quality, strong magnetic force, and reliable performance when charging multiple devices. We also value your insights on heat sensitivity and case usage, as this helps us improve the experience further.
You may email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022 should you need further assistance.
Regards,
Marie
Belkin Support
Thank you for your detailed review of the Belkin Magnetic Power Bank with Qi2 15W. We’re glad to hear you appreciate its premium build quality, strong magnetic force, and reliable performance when charging multiple devices. We also value your insights on heat sensitivity and case usage, as this helps us improve the experience further.
You may email us at BelkinCares@belkin.com or find our support hotline here: https://www.belkin.com/support-article/?articleNum=55022 should you need further assistance.
Regards,
Marie
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Viviana
from New York
Verified Purchase:Yes
It's very slow to charge and only charges the phone once
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, September 25, 2024
Hi, Viviana,
We would like to help you with this. Please email us at BelkinCares@belkin.com with the link to this post for our reference.
Regards,
Jean
Belkin Support
We would like to help you with this. Please email us at BelkinCares@belkin.com with the link to this post for our reference.
Regards,
Jean
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Aaron H
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product charges very well, but it is heavier and thicker than my Iphone, I like the kickstand and the ability to charge the phone when charging the power bank. I probably would not recommend this to a friend. I would let them see mine before they buy it. It’s almost too big to fit in my pocket, it stops charging when the iPhone gets too hot.
No, I would not recommend this to a friend.
Response from belkin.comBy Customer Service, January 7, 2025
Hi Aaron H,
We understand your concerns with the Belkin BPD007 and we'd like to look into this further. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
We understand your concerns with the Belkin BPD007 and we'd like to look into this further. Please reach out to us through email at BelkinCares@belkin.com along with your contact details and the link to this post for our reference. We’ll continue assisting you from there. Alternatively, you can also call us through our hotline numbers found on this link for assistance: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Lance
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
Great power boost charger!
on August 5, 2024
Posted by: omayracrespo
[This review was collected as part of a promotion.] Love this boostcharge! It is easy to travel with , very portable! It charges quickly and delivers a great charge to my phone ! I love that it’s magnetic! I would totally recommend this product!
Response from influenster.comBy CustomerService, August 6, 2024
Hi, omayracrespo,
We’re grateful and appreciate your taking the time to share your rating. We can’t wait to welcome you back for another great experience. Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
We’re grateful and appreciate your taking the time to share your rating. We can’t wait to welcome you back for another great experience. Should you have any questions or other concerns regarding our products, feel free to get in touch with us at any time. You can contact us directly through email at BelkinCares@belkin.com, or you can call us through our hotline numbers found at this link: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Marie
Belkin Support
Written by a customer while visiting influenster.com
Customer Rating
5
Super cool and new
on August 6, 2024
Posted by: timmy101_9857
[This review was collected as part of a promotion.] Very nice portable charger! It comes almost fully charged and its own power charging cord! The charge time is very fast and it just connect to the back of your phone like it’s barely there. Recommended for trips
Response from influenster.comBy Customer Service, August 8, 2024
Hi timmy101,
Many thanks for the 5-star rating. We can’t wait to welcome you back for another superb experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Many thanks for the 5-star rating. We can’t wait to welcome you back for another superb experience.
For assistance, you can email us at BelkinCares@belkin.com or call our support hotline which can be found here: https://www.belkin.com/support-article/?articleNum=55022.
Regards,
Kyla
Belkin Support
Written by a customer while visiting influenster.com