Customer reviews from hp.com
HP - 202X 3-pack High Yield Original LaserJet Toner - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,895 Reviews)
Rating breakdown 1,895 reviews
5 Stars
1,386
4 Stars
171
3 Stars
85
2 Stars
49
1 Star
204
86%of customers recommend this product.
(
660 out of
770)
Customer Reviews for HP - 202X 3-pack High Yield Original LaserJet Toner - Cyan/Magenta/Yellow
Posted by: Unsatisfied Cust 837999
Verified Purchase:Yes
Would give zero stars if I could. Imagine buying a car, happily driving it for three years, then Car Brand pushes a "security update" making it so you can only put Car Brand gas in your car. But that's stupid, you say, gas is the same! And you'd be right. And Car Brand would be wrong, bad, and dishonest. And that's what HP has done here.
Response from hp.comBy Amanda, HP Care, March 1, 2022
Hello there,
Gosh, zero stars are not the rating we want. We intend to be a transparent company. HP enjoys providing our customers with great ink and customer support. If you navigate to the settings menu, you can resolve the update problem by reverting to the older software version.
Most of the time, our cartridges experience no issues with software updates. I regret you are discouraged with your experience. I hope you have a better printing experience with the next set of cartridges.
Amanda
HP Care
www.hp.com/support/
Gosh, zero stars are not the rating we want. We intend to be a transparent company. HP enjoys providing our customers with great ink and customer support. If you navigate to the settings menu, you can resolve the update problem by reverting to the older software version.
Most of the time, our cartridges experience no issues with software updates. I regret you are discouraged with your experience. I hope you have a better printing experience with the next set of cartridges.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Unsatisfied Cust 837999
Verified Purchase:Yes
Would give zero stars if I could. Imagine buying a car, happily driving it for three years, then Car Brand pushes a "security update" making it so you can only put Car Brand gas in your car. But that's stupid, you say, gas is the same! And you'd be right. And Car Brand would be wrong, bad, and dishonest. And that's what HP has done here.
Response from hp.comBy Amanda, HP Care, March 1, 2022
Hi,
Your situation is related to the firmware, which is an unwelcome disruption. I can understand why you thought you were out of the cartridges. Fortunately, there is a quick fix for the problem. If you download the older version of the firmware, the printer will work. If you continue to have technical questions, reach out at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Your situation is related to the firmware, which is an unwelcome disruption. I can understand why you thought you were out of the cartridges. Fortunately, there is a quick fix for the problem. If you download the older version of the firmware, the printer will work. If you continue to have technical questions, reach out at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The toner works fine, but at the change-over, I lost my wifi connection and cannot get it back.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: reallyMe
Verified Purchase:Yes
Of course these are great but how can they be this expensive.
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Ed M D
Verified Purchase:Yes
Products are fine. Prices are ridiculous. Buy the cheap reasonably priced printer then prepare to pay through the nose for toner.
Written by a customer while visiting hp.com
Posted by: rowe
from Fl
Verified Purchase:Yes
The only replacement cartridge I would consider. Quality. Easy to buy. Easy to install. Easy to recycle.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sain
Verified Purchase:Yes
Love the ink. The HP ink works wonderfully with the printers designed for them. Beautiful results every time.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Davunt6
Verified Purchase:Yes
Colors are great and consistent. Cartridge longevity is pretty good as well. If it were not so pricey I would give this 5 stars.
Written by a customer while visiting hp.com