[This review was collected as part of a promotion.] First printer only printed yellow. Sent back and the replacement printer quality was really bad. I messaged the sales rep for the second printer to return the printer and never heard back. Not sure I would try a third printer. I definitely lost money with this printer and faith in Xerox products.
Response from xerox.comBy Xerox Customer Support, January 5, 2026
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
I bought this as few months ago. After one office visit (that didn't set it up at all) oand over a dozen phone calls to xerox help - we finally got the printer to work. Took over two weeks. Love the printer - not so much the first 11+ people I spoke with.
I had a 6516 that was getting too expensive to keep so I invested in a c325 "at a good price". Well the price wasn't so good. It was delivered with a yellow toner that was leaking. It does not make contact with my phone too often. It is quite noisy. I cannot get it to scan to email as it doens' recognize a valid email address. but the deal breaker is that I cannot print legal size without reconfiguring the paper drawer, adding legal paper (for 3 pages!!!) and then reconfiguring it for letter paper!!! Since when is there no bypass feeder???? And I know there is a way at the bottom of the printer, BUT IT IS FOR A SINGLE SHEET ONLY!!! How stupid is that????? Come on Xerox - you are better than this garbage!!!!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
useless it is hit or miss scans fine but more often then not it will not print; downloaded the app it worked for a week then stopped again it's useless
Response from xerox.comBy Xerox Customer Support, October 13, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
[This review was collected as part of a promotion.] It's a good quality printer, but there are certain features I didn't like, such as loading paper into the manual tray. It takes a long time for the first print, and the tray for removing prints is in an awkward position. The toner is expensive.