The rivet on the lower part of case was broken. The rivet was in box. We chose not to send back. But the product was damaged Fortunately my son will be able to fix the problem.
I would recommend this to a friend!
Response from singer.comBy Connie, Customer Care, January 3, 2021
We are sorry that your experience fell short of the mark. We would love to know why so that we can do better. You may reach us anytime at https://www.singer.com/Contact-Us. Again, thank you for your feedback!
Fits my machine good, will stuff some packaging round the sides so machine won't move in transport.
I would recommend this to a friend!
Response from singer.comBy Velma, Customer Care, January 5, 2021
We are sorry that your experience with the Singer model 611.BR Hard Storage Case fell short of the mark. We would love to know why so that we can try to resolve any issues. Please email us at: https://www.singer.com/Contact-Us. Thank you.
Light weight sturdy construction for my Singer 6000 machine. Fasteners at both ends additionally allow for padlock type locking if required or necessary. Received item in less than 5 days of order. Price is excellent