Customer reviews from elementelectronics.com
Element Electronics - Element ERFD19CGCS 18.4 Cu. Ft. Stainless French Door Refrigerator - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
17
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
2
88%of customers recommend this product. 
(
22 out of 25
)
Best Buy Privacy Policy
Customer Reviews for Element Electronics - Element ERFD19CGCS 18.4 Cu. Ft. Stainless French Door Refrigerator - Stainless Steel
Customer Rating
4 out of 5
4
Basic Refrigerator
on October 1, 2025
Posted by: CherylFaye
Verified Purchase:Yes
This is a very nice basic refrigerator. Exactly what I expected in it's price range.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamOctober 3, 2025
Thank you for taking the time to leave a review of your new Element Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
value
on October 22, 2025
Posted by: Angie75
Verified Purchase:Yes
So far, i love it. Great price. Fits great in my kitchen.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamOctober 24, 2025
It is so wonderful to hear that you are loving your Element Refrigerator and that it has been the perfect fit for your kitchen.
Written by a customer while visiting elementelectronics.com
Customer Rating
4 out of 5
4
First time Element buyer
on December 5, 2025
Posted by: godk
Verified Purchase:Yes
We were looking for a slimmer refridgerator for our small kitchen and this fits perfectly in the space. It does not bump out too much further than our cabinet, but it does provide the added space in the fridge/freezer compared to our old 16.6 cf fridge/freezer. No complaints here with the crisper freezing the fruits/vegetables since there is a thermostat on the back of the inside wall dedicated for those drawers. The only complaint I have, even at the lowest chill level for the fridge/freezer, it keeps everything in the freezer extremely cold. I would recommend providing an extra level for the freezer so that it doesn't risk freezer burn on the food. That's the only reason whyI gave it 4 stars.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamDecember 5, 2025
Thank you for the wonderful review! We are so happy that you are finding your new Element to be a perfect fit for your home, and we are confident that your time with it will continue to be absolutely amazing.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
New fridge
on December 10, 2025
Posted by: Andrew694211
Verified Purchase:Yes
I bought the French door bottom freezer refrigerator 18.4 and absolutely love it it's everything that I wanted and need and it fit through my front door that was very important Thank you and appreciate the business.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamDecember 11, 2025
Thank you for the wonderful review! We are so happy that you are finding your new Element to be a perfect fit for your home, and we are confident that your time with it will continue to be absolutely amazing.
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Nice but..
on January 31, 2026
Posted by: Ms. KB
Verified Purchase:Yes
It really gets cold. It freezes my eggs,milk n juices on 1❄️. The outside of the doors hold every print from touch. Even water leave marks. Constantly wiping. But other than that its nice.
Response from elementelectronics.comBy Customer Care TeamFebruary 2, 2026
We appreciate your honest 3-star review and are glad your refrigerator is working for you, though we understand there’s room for improvement. Your feedback helps us do better, so please let us know what didn’t meet your expectations — we’d love the chance to make it right! Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
4 out of 5
4
Quiet, great except needs minor changes
on February 8, 2026
Posted by: LNick
Verified Purchase:Yes
2 minor suggestions: I wish there was one more option for the frigerator shelves, and the temp control was a bit difficult to understand. Otherwise great frig, and I love how quiet it is!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamFebruary 9, 2026
Thanks for the 4 stars! We’re glad you’re enjoying your new Element refrigerator — and we’re always looking for ways to make it a full 5-star experience next time.
Written by a customer while visiting elementelectronics.com
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