Customer reviews from elementelectronics.com
Element Electronics - Element ERFD19CGCS 18.4 Cu. Ft. Stainless French Door Refrigerator - Stainless Steel
Average customer rating
4.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
17
4 Stars
9
3 Stars
2
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Element Electronics - Element ERFD19CGCS 18.4 Cu. Ft. Stainless French Door Refrigerator - Stainless Steel
Posted by: Klujan76
Verified Purchase:Yes
I would recommend Element Electronics to a friend it the best I have had in a long time❤️
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, June 28, 2024
Thank you for taking the time to leave such kind words about your new Element refrigerator! We are constantly working to deliver exceptional value, endless utility options and amazing customer experience. If there is ever anything we can do to assist in the future, please don't hesitate to reach out!
Written by a customer while visiting elementelectronics.com
Posted by: Brenda J
Verified Purchase:Yes
It's nice-looking, and it's the size refrigerator we needed. But we are currently awaiting a repair to a misaligned freezer drawer which falls of the track when opening and closing the freezer. Also, lettuce in the vegetable crisper is frozen and damaged by this fridge, in spite of lowering the temperature to its lowest setting.
Response from elementelectronics.comBy Customer Care Team, July 22, 2024
Thank you for taking the time to leave a review of your new Element Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
5
I would consider Recomending This Company to other
on August 15, 2024
Posted by: Patricia Lewis
Verified Purchase:Yes
Hi There, We Love our Frig,, Thank U For Being A Awesome Company..
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 26, 2024
Hi Patricia. Thank you for leaving such a kind review, we are so happy that you are finding your experience with your Element refrigerator to be an awesome one. If any questions or concerns come up throughout your continued experience with Element, please do not hesitate to reach out to our customer support team because we would love to be of assistance.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
It would be five stars if it had handles on it needed a refrigerator this size but would love handles rather than opening from the top
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 16, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: CB Glover
Verified Purchase:Yes
Nice looking, good size, quiet. doors do not close automatically with
gentle closing. Must be pushed to close properly. Easy for doors to
remain open a few inches if not careful with closing of doors.
gentle closing. Must be pushed to close properly. Easy for doors to
remain open a few inches if not careful with closing of doors.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you for taking the time to leave a review of your new Element. Refrigerator. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: CJPZ
Verified Purchase:Yes
Love having the freezer on the bottom ! Makes more sense. It runs very quietly.awesome French door fridge
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
There is nothing we love more than to hear from happy customers such as yourself! We are so happy to hear that you are absolutely loving your Element Refrigerator and that you are finding it to be an awesome purchase.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
I was disappointed that all of the drawers on the bottom froze my vegetables and fruit. The settings on the instructions do not run true
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 9, 2025
Thank you for taking time out of your day to leave a review on your new Element Refrigerator. We are constantly working to deliver exceptional value and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. Please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com.
Written by a customer while visiting elementelectronics.com
Posted by: gran
Verified Purchase:Yes
Love it so quiet, keeps things nice and cold, freezer freezes fast
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, September 10, 2025
Thank you so much for the delightful review! We love that you are loving the performance of your Element refrigerator and hope that your time with it continues to be great.
Written by a customer while visiting elementelectronics.com