Because the adapter or the batery didn't work, and i can't use it
Response from Samsung USBy R&R, February 24, 2025
Hi Pablo,
We can definitely understand the importance of having reliable power adapters for keeping your devices charged and ready to use. If your charger adapter is not charging your device as expected, please know that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. The Samsung Support Team can provide you with more information about your options! We look forward to hearing from you. Thanks for being part of the Samsung family! -Ty
Mobile Accessories Support https://www.samsung.com/us/support/mobile/mobile-accessories/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working
on January 18, 2025
Posted by: Jenny
Expertise:Intermediate
Purchased this charger in Sept of 2023. It already doesn't work.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R, January 21, 2025
Hello Jenny, Thank you for sharing information about your 45W PD Power Adapter with the 5A USB-C cable. We understand the importance of longevity for our devices; however, there are instances when the adapter may fail over time due to various factors. We encourage you to contact our Samsung Support Team to explore options concerning your power adapter. Mobile Accessories https://www.samsung.com/us/support/mobile/mobile-accessories/ -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Both. The power brick and the cables are solid and we have no issues. The only recommendation I would have and why I could not give this a 5 star product review was because the cable is a little bit shorther that am I accustomed to. Maybe offering an option to have a longer two meter cable would be nice.
This is a very fast charging adapter. It can go from 1% to 100% within 58 minutes and some seconds. Thanks for the recommendation, I am totally satisfied!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, May 30, 2025
Hi and thanks for your review, Love It Love to hear you are loving it. charging from 1% to 100% in under an hour is the kind of performance we aim for. Power, speed, reliability in one sleek adapter, now that the Samsung way. Your satisfaction is exactly what we strive for. Thank you for being a part of the Samsung family. -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Powerful! Really FAST charge. Where has this been all my life?
I would recommend this to a friend!
Response from Samsung USBy R&R, January 15, 2025
Hello Rie123AZ, We are thrilled to hear that you are enjoying the fast charging capabilities of your 45W PD Power Adapter with a 5A USB-C cable. We understand how crucial it is to stay productive, and having a charger that can quickly power up your device is essential for both you and us. Our goal is to offer high-quality options to our customers. Thank you for your support, and we hope you continue to stay powered up. We appreciate you being a part of the Samsung community! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
The charger is a great tool for quick charging during travel
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2025
Hi Mr Jones, We completely understand the importance of having a reliable charger while traveling, and we are delighted that your 45W PD Power Adapter with a 5A USB-C cable in black is meeting that need. Having your device fully charged while on the go is crucial, and we're pleased that your charger is making your travels more efficient. Thank you for your excellent review, and we appreciate your commitment to the Samsung community! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
I am very pleased with this purchase. It charges up my Samsung S 21 ultra super fast. The block and charging cord are sturdy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2025
Thank you for your wonderful review! We are pleased to hear that your 45W PD Power Adapter with 5A USB-C Cable is getting the job done. It's important to us that your devices charge quickly so you can get back on the go. We appreciate your positive feedback and thank you for choosing Samsung! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Don't get a duplicate, they only put out 3A. This one from Samsung puts out 5A. Charge's must faster.
I would recommend this to a friend!
Value
5
Response from Samsung USBy R&R, January 31, 2025
Hello Dennis S, We thank you for your wonderful review and we are thrilled to hear how much you’re enjoying the 45W PD Power Adapter with 5A USB C Cable. It’s great to know that the powerful and fast charging capabilities are making a difference for you. At Samsung, we’re committed to delivering reliable and efficient products that keep you connected and powered up. Thank you for being a part of the Samsung family and your satisfaction inspires us to keep innovating! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages