Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB (Unlocked) - Blue
Average customer rating
4.6
(3,358 Reviews)
Rating breakdown 3,358 reviews
5 Stars
2,595
4 Stars
525
3 Stars
112
2 Stars
39
1 Star
87
89%of customers recommend this product.
(
544 out of
611)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Flip6 512GB (Unlocked) - Blue
Customer Rating
5
Love my flip
on October 14, 2024
Posted by: Surgeryrocks
[This review was collected as part of a promotion.] Love how compact it is. Can put in the back pocket of my scrubs with no worry of it falling out. The galaxy AI helps with seeing what an instrument or equipment looks likes to make it easier to find.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on October 14, 2024
Posted by: Vanessa1259
[This review was collected as part of a promotion.] This is my second flip phone and I'm really a fan of the device. The phone works really well and the performance is top notched.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Unique phone with personality and many features
on October 14, 2024
Posted by: Andrea
[This review was collected as part of a promotion.] The Z Flip 6 is such a cool phone! I love the cover screen, especially when taking pictures. I can utilize the 50 MP camera while seeing myself. Plus Samsung software makes it easy to customize everything so it really feels like my phone. I use Galaxy AI all the time to edit my photos to remove people in the background of my photos. The only downside is that you must treat the phone screen with care because it is softer, but generally it feels durable. I have received so many compliments on my phone because it is so unique.
Value
4
Response from Samsung USBy R&R Team, January 18, 2025
Thank you for sharing your thoughts on the Galaxy Z Flip 6, Andrea! It's fantastic to see how much you love the cover screen, especially for capturing selfies with the impressive 50 MP camera. You are absolutely right that being able to see yourself while taking photos really enhances the experience. We take pride in the customization options available through Samsung's software. These options allow you to truly make the device your own. It is great to know that you are using Galaxy AI for photo editing. Removing distractions from your pictures can really help them stand out. We understand that the phone’s screen requires careful handling due to its unique design. Samsung's Z assurance offers a one-time discounted repair for the interior folding screen of Galaxy Z Fold5 and Galaxy Z Flip5 devices purchased in the U.S. from authorized distributors before July 31, 2024. To qualify, you must register your device with a Samsung account. This offer is limited to the original purchaser and does not cover second-hand devices. The promotion applies only to the interior folding screen and excludes other repairs like the front screen or back glass. You can access this service through Samsung’s support page by selecting ‘Start a Repair’ and following the instructions for either walk-in or mail-in service. Additional damages will be assessed separately, and if deemed out of warranty, additional costs may apply. It is wonderful to see that you have received so many compliments because of its distinctive design. At Samsung, we strive to create devices that not only stand out but also reflect your personal style. Thank you for being a part of the Galaxy family, and enjoy all the features that make the Z Flip6 a one-of-a-kind smartphone! If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great AI integration
on October 14, 2024
Posted by: Flip6forever
[This review was collected as part of a promotion.] This phone doesn't disappoint, but I knew that having already owned the flip 5. The Galaxy AI features are cooler than I thought they would be!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!!
on October 14, 2024
Posted by: MrsPaul12
[This review was collected as part of a promotion.] This phone is perfect I love it! I really love the front screen it's so nice I rarely even need to open my phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nice
from Texas
Verified Purchase:Yes
Nice it’s a nice phone works great and it’s very responsive and it works just fine
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung flip 6 review
on October 14, 2024
Posted by: SamsungShopper8
[This review was collected as part of a promotion.] I didn't know how I would feel about the Flip 6, but once I finally got it in hand, I was very impressed with how fast and sturdy the phone was. It's not easy to break, and the camera is really good. The AI features are great. Overall, for daily use and all the features this phone has, it's a good choice for anyone who wants a compact phone with a lot of features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs Work
on October 14, 2024
Posted by: WellRoundedTraveler
[This review was collected as part of a promotion.] Not pleased with external screen. External screen to small and crowded especially when using maps for directions. Battery life is great better than expected, lasts me all day.
Need DEX. Used DEX every day when I had the S23Ultra. Haven't played with AI.
I've had the phone for a about two months and the hinge is already making noise when opening internal screen.
Did I mention that I miss DEX. I use my phone for work related purposes and DEX made it very convenient to work without having to carry a laptop.
Need DEX. Used DEX every day when I had the S23Ultra. Haven't played with AI.
I've had the phone for a about two months and the hinge is already making noise when opening internal screen.
Did I mention that I miss DEX. I use my phone for work related purposes and DEX made it very convenient to work without having to carry a laptop.
Value
3
Response from Samsung USBy Social Commerce, October 15, 2024
Hello WellRoundedTraveler,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your device is folded, you can use your cover screen touch screen to access shortcuts without opening your Z Flip6. You can easily customize the appearance and functions of your cover screen. 1. From Settings tap Cover screen. 2. Tap one of the following options: * Manage: Choose a wallpaper design for the Cover screen. * Tap the layout image to customize the elements on the screen. * Add new: Create a customized wallpaper to save to your designs. * Widgets: Choose what information to show when you swipe left on the cover screen. * Cover screen timeout: Set the cover screen to turn off after a set amount of time. * Show notifications: Enable this feature to automatically display notifications on the cover screen. * Turn on screen for notifications: Enable this feature to automatically turn on the cover screen when you receive a notification. * Quick responses: Add or remove text message responses. I have linked your device manual below, for your convenience. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
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smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
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https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Z Flip6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your device is folded, you can use your cover screen touch screen to access shortcuts without opening your Z Flip6. You can easily customize the appearance and functions of your cover screen. 1. From Settings tap Cover screen. 2. Tap one of the following options: * Manage: Choose a wallpaper design for the Cover screen. * Tap the layout image to customize the elements on the screen. * Add new: Create a customized wallpaper to save to your designs. * Widgets: Choose what information to show when you swipe left on the cover screen. * Cover screen timeout: Set the cover screen to turn off after a set amount of time. * Show notifications: Enable this feature to automatically display notifications on the cover screen. * Turn on screen for notifications: Enable this feature to automatically turn on the cover screen when you receive a notification. * Quick responses: Add or remove text message responses. I have linked your device manual below, for your convenience. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-flip6/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US