Customer reviews from lenovo.com
Lenovo - Essential Full HD 1080p Webcam
Average customer rating
4.3
(231 Reviews)
Rating breakdown 231 reviews
5 Stars
137
4 Stars
52
3 Stars
17
2 Stars
16
1 Star
9
81%of customers recommend this product.
(
138 out of
170)
Customer Reviews for Lenovo - Essential Full HD 1080p Webcam
Posted by: Yank T
Verified Purchase:Yes
Great quality camera and sound, although sporadically, sometimes you see faint scrolling of horizontal lines down the screen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: tkvmoss
from MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality camera, I only had one issue where the sounds was scratchy, unplug the usb to restart the device fixed it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Just Johnny
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Camera provides decent picture quality, in variable lighting conditions. The included privacy cover is a nice "bonus" compared to many other cameras on the market.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sid M
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great webcam for the price, camera quality is surprisingly good. Be aware that there is no auto-focus and no Windows Hello support.
Written by a customer while visiting lenovo.com
Posted by: ChrisMadison
Verified Purchase:Yes
Easy to setup (just plugged it in). Affordable. Ok image. There was dust in between the outside plastic shielding and the inside lens... so there was a spot on the screen I couldn't remove when using the camera. Dealing with the RMA was difficult. The fact that this camera came with dust and then the design prevented me from cleaning it makes me rate this a 2.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 24, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, in looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Works very well for work-from-home video calls
on December 21, 2020
Posted by: Tango502
from Lansdale, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works very well for work from home conference calls using various platforms. Microphone and video are both great! Nothing to complain about.
Written by a customer while visiting lenovo.com
Posted by: tschuey26
from Shamong, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] When this webcam works it is a pretty nice product. The problem is that it freezes constantly, and requires you to unplug the camera and reseat it. There is also no software to control the camera. You must use Skype or OBS to make any changes to the camera's settings. This is pretty much required as the automatic settings are pretty awful. I also tried contacting Lenovo about these problems, but they seem to not even know that it exists. You can't register it on the site, or find drivers, etc. for it. Overall, if they get the software straightened out, it would be a decent option. Until then, pass on it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 21, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: AndrewMI
from South Lyon, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very wide angle, supposed to be narrower than my existing webcam. Seems to work pretty nicely though, and I like that it has a shutter.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com