Customer reviews from lenovo.com
Lenovo - Essential Full HD 1080p Webcam
Average customer rating
3.9
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
69
4 Stars
24
3 Stars
8
2 Stars
13
1 Star
16
74%of customers recommend this product.
(
70 out of
95)
Customer Reviews for Lenovo - Essential Full HD 1080p Webcam
Posted by: Jeff_M
Verified Purchase:Yes
(This review was collected as part of a promotion.) Webcam video quality is fine and everything works as expected. Design is great and installation is easy. That being said, the sound quality is horrible, tones of noises. I've tried the webcam on my desktop computer and on my thinkpad x390 to see if the noise problem was computer related, but the same identical noises were present on both machine. I've also spent a lot of time tweaking options in windows, and in the various applications I'm using (MS Teams and Skype) to try to improve the sound quality, but no success on that front too. I'm highly disapointed, I'm a thinkpad fan and thought that Lenovo would keep up with the quality of the product, but clearly there is quality issue with this particular webcam.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 19, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ariba
from Ottawa, ON
Gender:Female
Verified Purchase:Yes
(This review was collected as part of a promotion.) My laptop came with an awful camera and this webcam has been a lifesaver!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Unable to adjust settings
on June 2, 2021
Posted by: StaceyP
from Alberta
Works as a camera should, but the fact you cannot adjust any settings is ridiculous. No zoom, no brightness, contrast, picture or video capability....There is no software etc.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Abby1524
from Winnipeg, MB
Verified Purchase:Yes
(This review was collected as part of a promotion.) Great item & great price! Installed easily & works perfectly!
Written by a customer while visiting lenovo.com
Posted by: Tandoori Fighter
from Montreal, QC
Verified Purchase:Yes
excellent video quality was very good. it was sharp and vibrant with auto focus.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: dg0731
from Toronto, On
Verified Purchase:Yes
(This review was collected as part of a promotion.) inexpensive and effective, much better than the webcam that came with our laptop & as usual Lenovo quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bridaine
from Montreal, Canada
Verified Purchase:Yes
(This review was collected as part of a promotion.) An accessorie to have in this pandemic time. WFH is more easy with this cam.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: AJom
from Vancouver
Verified Purchase:Yes
(This review was collected as part of a promotion.) High quality picture but washed out video. Coworkers keep telling me the audio is spotty and muddled.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 14, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com