Customer reviews from sharkninja.com
Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
132
4 Stars
18
3 Stars
5
2 Stars
5
1 Star
10
90%of customers recommend this product.
(
95 out of
105)
Customer Reviews for Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Customer Rating
5
Love this little thing!
on July 5, 2026
Posted by: RVlifesaver
from Colorado
Gender:Female
This little machine saved my mattress! After storage, my mattress was atrocious and this little thing brought it back to life! Easy to use, works great!!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great little machine
on May 13, 2026
Posted by: NilaRae
from Buffalo City, WI
Gender:Female
I received it a couple of weeks ago. It does a great job cleaning up spills and old stains. The only reason why I did not rate it with 5 stars is that the hose is not removable and as such cannot be replaced.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Poor Quality
on May 4, 2026
Posted by: KTROD1111
Gender:Female
This is the second time that the hose busted on me, in 2 years. I LOVE Shark, but this spot cleaner is not worth it. It works as good as my old Bissell that lasted me 4 years. I will not be repurchasing a new one.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 7, 2026
Hi there,
Thank you for taking the time to share this feedback with us. We understand how frustrating it is to have the hose break again on your Shark StainStriker, especially after only a couple of years and when you’ve otherwise had positive experiences with Shark products. We can see that you previously reached out to us when this happened the first time, and we appreciate you letting us know this issue has continued.
Please reach out to us through the link below so we can review the next steps with you and look into available options.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to share this feedback with us. We understand how frustrating it is to have the hose break again on your Shark StainStriker, especially after only a couple of years and when you’ve otherwise had positive experiences with Shark products. We can see that you previously reached out to us when this happened the first time, and we appreciate you letting us know this issue has continued.
Please reach out to us through the link below so we can review the next steps with you and look into available options.
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect tool for stain.
on May 3, 2026
Posted by: AlesiaD
Amazing product that everyone must have. It saves a lot of time. Perfect tool for deep cleaning stairs, chairs, sofas and carpets stains. The water tank have enough space to last for two flights of stairs without needing to be refilled. The vacuum and cleaning solution are very strong. It worth for the cost that has.
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on April 23, 2026
Posted by: Allyyyy
from ID
Gender:Female
Best portable vacuum. It cleans really well and easy to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful little cleaner
on April 23, 2026
Posted by: Nana5
from Miller Missouri
Gender:Female
I bought this machine about a month ago. I absolutely love this little carpet cleaner!! It cleans so well, love the scrub brush and the trigger. And then picks up almost all the water. The carpet was completely dry within a few hours.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Bad quality
on April 11, 2026
Posted by: Smeralda
Gender:Female
My first time using it and the water spray didn’t work I just hate I’m waiting for it and not what I expected I have other brand for years and work better than this one I’m just got so disappointed with this purchase
Response from sharkninja.comBy SharkNinja, April 13, 2026
Hi Smeralda,
Thank you for taking the time to share this feedback with us. We apologize for how disappointing your experience has been, especially with the water spray not working on your first use. We understand how frustrating that is when you were expecting reliable performance, particularly after having better experiences with other brands.
Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/en-CA/article/PX200-Series-Shark-StainStriker-Portable-Carpet-Upholstery-Cleaner-Troubleshooting-Guide-ca
Kind regards,
Shark Home
Thank you for taking the time to share this feedback with us. We apologize for how disappointing your experience has been, especially with the water spray not working on your first use. We understand how frustrating that is when you were expecting reliable performance, particularly after having better experiences with other brands.
Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/en-CA/article/PX200-Series-Shark-StainStriker-Portable-Carpet-Upholstery-Cleaner-Troubleshooting-Guide-ca
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Simply magical!
on March 24, 2026
Posted by: Pepper's Mom
from Murfreesboro, TN
Gender:Female
I got this yesterday and used it the same day! All I can say is this is magic! I put away our rug a year ago bc of pets. They were urinating on it and I wasn't going to keep it out and have them pee on it repeatedly. Well, the rug looks amazing now. Please don't judge us because the initial picture I took is how nasty the rug truly is. (I didn't think it was that bad until we rolled it out to see and clean it up!) I'm embarrassed lol It was hard work and my body is sore today haha but the rug looks great! 😅
I chose to get the Stain Stryker instead of the cordless and it paid off because I only had to stop twice to empty the dirty container. Their cordless version is smaller, so I can only imagine stopping repeatedly to empty it. Plus, I love how the machine stops working or sucking up the muck as an auto prevention so your dirty container doesn't overflow. Highly recommend for all to buy and have in their homes!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com