Customer reviews from sharkninja.com
Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
132
4 Stars
18
3 Stars
5
2 Stars
5
1 Star
10
90%of customers recommend this product.
(
95 out of
105)
Customer Reviews for Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Customer Rating
5
Great futures
on September 14, 2026
Posted by: Mariela27
Gender:Female
I am amazed at how this works; I have white dining chairs, and with my kids, the chairs already had stains, but with this magical cleaner, they are back to pure white. Thank you, Shark, for your amazing products; there is no need to sweat to remove stains, as it works super easily and without any hassle.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not the same as Vacuum Wars review.
on September 12, 2026
Posted by: Vegas N
I bought this based on a review I watched. The one I received has no hose cleaning tool, how gross that would be. Flushing it with water manually is a mess, forget it. And the hose end no longer swivels. Typical Shark, they cheap out and screw you, why do I ever buy from them? Returned.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja US, September 18, 2026
Hi there,
Thank you for your review.
We're sorry to hear that the product did not meet your expectations. We understand how disappointing it must have been to find that the hose cleaning tool was not included as expected and to experience issues with the hose end no longer swivelling properly. We value your feedback and will ensure that your comments regarding the cleaning design, product features, and overall experience are shared with the relevant department for review and future product development.
Kind regards,
SharkNinja
Thank you for your review.
We're sorry to hear that the product did not meet your expectations. We understand how disappointing it must have been to find that the hose cleaning tool was not included as expected and to experience issues with the hose end no longer swivelling properly. We value your feedback and will ensure that your comments regarding the cleaning design, product features, and overall experience are shared with the relevant department for review and future product development.
Kind regards,
SharkNinja
Written by a customer while visiting sharkninja.com
Customer Rating
5
Always ready to go for my cats messes.
on August 17, 2026
Posted by: PC builderLover
from Ottumwa, Iowa
Gender:Male
I have been using this portable StainStriker every where. I have a big carpet steamer for whole house cleaning but this one is perfect for quick messes from my cats. It is always ready to go. I make a stain in the downstairs carpet and came up and grabbed my portable Shark. So easy! Could not have ever got my big machine down and up my stairs. Love this thing!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Leaking after less than two years of gentle use
on August 3, 2026
Posted by: Shell200
from Seattle
Gender:Female
I've owned this for less than two years. It's started leaking on the floor when not in use. I've checked to make sure everything is connected properly. Not sure how it's leaking. Going to have to throw it out.
Response from sharkninja.comBy SharkNinja, August 5, 2026
Hi there,
Thank you for taking the time to leave a review.
We're really upset to hear that your unit has started leaking after less than two years of ownership, especially after you've already checked that everything is connected properly. This is not the experience we want you to have. We'd like to help investigate the cause of the leak and see what options may be available. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/PX200-Series-Shark-StainStriker-Portable-Carpet-Upholstery-Cleaner-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Home
Thank you for taking the time to leave a review.
We're really upset to hear that your unit has started leaking after less than two years of ownership, especially after you've already checked that everything is connected properly. This is not the experience we want you to have. We'd like to help investigate the cause of the leak and see what options may be available. Please click the link below to try our self‑troubleshooting steps. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/PX200-Series-Shark-StainStriker-Portable-Carpet-Upholstery-Cleaner-Troubleshooting-Guide?redirect=false
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect
on August 3, 2026
Posted by: Yemi
This machine is very easy to handle and size is perfect for storing
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great buy!
on July 21, 2026
Posted by: KarlaS
We bought this because of a sick pup with bladder stones. Accidents have been happening frequently until surgery is had. This works great and easy to clean in between. Great buy!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Only worked once
on July 11, 2026
Posted by: Kmj1
I use this one time and it worked great. I tried all the troubleshooting suggestions and still would not work the second time I tried using it. For me, anyway, it's a piece of junk unless you only want to use it one time.
Response from sharkninja.comBy SharkNinja, July 16, 2026
Hi there,
Thank you for sharing your feedback. We're sorry to hear that your StainStriker worked well the first time but wouldn't operate properly when you tried to use it again, even after following the recommended troubleshooting steps. We understand how disappointing that can be when you're expecting reliable performance.
We'd like the opportunity to look into this with you and take a closer look at what's happening. Please reach out to our team using the link below so we can assist further:
https://support.sharkninja.com/contact-us
We appreciate you bringing this to our attention and hope to help get your StainStriker working as intended.
Sincerely,
Shark Home
Thank you for sharing your feedback. We're sorry to hear that your StainStriker worked well the first time but wouldn't operate properly when you tried to use it again, even after following the recommended troubleshooting steps. We understand how disappointing that can be when you're expecting reliable performance.
We'd like the opportunity to look into this with you and take a closer look at what's happening. Please reach out to our team using the link below so we can assist further:
https://support.sharkninja.com/contact-us
We appreciate you bringing this to our attention and hope to help get your StainStriker working as intended.
Sincerely,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Compatible
on July 10, 2026
Posted by: RimshaM
Material is strong and easy to handle design is unique and modern easy to carry. More powerful to strain the spot. Good maintenance easy after use.
Written by a customer while visiting influenster.com
