Customer reviews from sharkninja.com
Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
132
4 Stars
18
3 Stars
5
2 Stars
5
1 Star
10
90%of customers recommend this product.
(
95 out of
105)
Customer Reviews for Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Customer Rating
5
Great for pets
on April 10, 2024
Posted by: Mgon
from California
Gender:Female
Extremely happy with this purchase. This is super convenient and gets the job done.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great little carpet cleaner!
on April 1, 2024
Posted by: Aggie Mom
Nice little carpet cleaner! Great suction! You do have to stop several times and refill
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very powerful and lightweight
on March 28, 2024
Posted by: Lem5
from Pittsburgh, PA
Gender:Female
My steps have been looking pretty sad and the rug scrubber I have does not have attachments. So I seen this Shark portable rug cleaner advertised. It has helped so much! I love it! It’s lightweight and so easy to clean!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product.
on March 20, 2024
Posted by: bb63
from Los Angeles, CA
Gender:Female
Great product and it works well for all of my uses.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not meeting my expectations
on March 17, 2024
Posted by: Db63
I bought this to help remove stubborn stains from my carpet but found no difference in the stains help I most need help to remove. It ok for like coffee or pet stains and such, but the unit is heavy, and too much trouble and expense for the stain removing power it offers.
Response from sharkninja.comBy Shark Clean, March 18, 2024
Hi there,
We're sorry to hear you're having trouble with your Shark StainStriker Portable Carpet & Upholstery Cleaner. We’d be happy to some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-855-427-5125. Please have your Shark on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET. We apologize for the inconvenience.
Best regards,
We're sorry to hear you're having trouble with your Shark StainStriker Portable Carpet & Upholstery Cleaner. We’d be happy to some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-855-427-5125. Please have your Shark on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET. We apologize for the inconvenience.
Best regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Totally disgusted by how great this works.
on March 10, 2024
Posted by: Joon
from Phoenix, AZ
Gender:Female
Amazingly powerful and easy to clean. Looking forward to cleaning in the moment instead of putting it off, because I dreaded dragging out my old machine.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
ATTACHMENT HOLDER???? GREAT MACHINE THO!!
on February 17, 2024
Posted by: JUJU
from MISSOURI
Gender:Female
I bought this product in January 2024!! I am very pleased with the Shark Stain Striker as far as the performance
and the quality. However, there is NO ATTACHMENT TOOL HOLDER for extra attachments!!!! Which is why i only
gave it 4 stars. Other than that, great machine!!
and the quality. However, there is NO ATTACHMENT TOOL HOLDER for extra attachments!!!! Which is why i only
gave it 4 stars. Other than that, great machine!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
A Joke
on February 17, 2024
Posted by: nikki101
The product is a joke - tiny head/scrub area, and even with their own supplied liquid cleaner, could not even get dirt off a rug, let alone more serious stains e.g., tea.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 12, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your StainStriker, this definitely doesn't sound normal. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your StainStriker, this definitely doesn't sound normal. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com