Customer reviews from sharkninja.com
Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Average customer rating
4.5
(170 Reviews)
Rating breakdown 170 reviews
5 Stars
132
4 Stars
18
3 Stars
5
2 Stars
5
1 Star
10
90%of customers recommend this product.
(
95 out of
105)
Customer Reviews for Shark - Refurbished Excellent - StainStriker Portable Carpet & Upholstery Cleaner - Spot, Stain, & Odor Eliminator - White
Customer Rating
5
Highly Satisfied!
on June 26, 2024
Posted by: Mag16
from Iowa
Gender:Female
The stainstriker is living up to all its hype for sure!! I used it immediately on my couch ottoman that was full of stains and they all came out!!
Written by a customer while visiting sharkninja.com
Customer Rating
3
it's ok
on June 17, 2024
Posted by: nicster33
It does a decent job, but the suction power is weak, leaving upholstery wet for hours.
Response from sharkninja.comBy SharkNinja, June 18, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleans well
on June 13, 2024
Posted by: debZ
from Oregon
Gender:Female
Cleaned our pickup seats beautifully. They were pretty dirty and had a few stains, but it got them all out. Smelled nice too.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Wonderful for everyday messes
on June 8, 2024
Posted by: Carin
from Florida
Gender:Female
I love my new machine it works great I even use it on my small shag area rug
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Cleaner
on June 3, 2024
Posted by: AudreyCleanFreak
from Tarrytown, NY
Gender:Female
So far I love the new Shark Stain Striker. It works great! I have four cats and this machine has been cleaning up all of their messes.
The Shark Stain Striker is easy to use and clean. For years I used Bissel and over the past two years they break before they make a year.
I own Shark vacuums for many years now and love them. I’m hoping the Stain Striker is as good.
The Shark Stain Striker is easy to use and clean. For years I used Bissel and over the past two years they break before they make a year.
I own Shark vacuums for many years now and love them. I’m hoping the Stain Striker is as good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed
on May 15, 2024
Posted by: Alina
from VA
Gender:Female
Does not clean or remove stains as advertised. Very overrated
Not a good purchase at all
Not a good purchase at all
Response from sharkninja.comBy SharkNinja, May 24, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Works really well!
on May 12, 2024
Posted by: Kc1991
from Locust fork, al
Gender:Female
I had originally purchased my shark vacuum at the beginning of this year. I had only used it a handful of times. It works extremely well! I was very pleased with its performance however I do believe their design is flawed. After only using it a few months my hose broke. The hose isn't quite long enough to wrap around and hook in the intended spot. It causes too much stress because you have to stretch it. Shark was very easy to work with to replace it though. I don't plan on wrapping the new hose around the machine like the other one to prevent the hose from breaking again.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Hose broke after 45 days
on May 10, 2024
Posted by: Jimmy
Bought this on March 26 and the hose broke on May 10.
Seems to be either poor quality hose or terrible design for mounting the hose to the unit causing to much strain.
Seems to be either poor quality hose or terrible design for mounting the hose to the unit causing to much strain.
Response from sharkninja.comBy SharkNinja, May 23, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the hose on your StainStriker. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with the hose on your StainStriker. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com