Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,222 Reviews)
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I love this product because it easy to ues
on March 3, 2025
Posted by: Zulu1S25
[This review was collected as part of a promotion.] This is the best Bud's I've ever had especially the function of the lightd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super feature
on March 4, 2025
Posted by: Cg124gr
[This review was collected as part of a promotion.] Amazing audio seamless experience easy switch between devices
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Earbuds are great sometimes. Battery doesn’t last as much as the Buds Pro 2. During phone calls, callers report an echo during calls. Buds slip out of ears sometimes. Accidentally hang up on calls because you end up pressing the side button when adjusting buds.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Thanks for reaching out, Jason. We appreciate you sharing your experience with the Galaxy Buds3 Pro. It's good to see that your buds have worked great for you but we would like to help ensure you always have a great experience. We see that your battery isn't lasting as long as your Buds2 Pro. The Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help you get the most out of your earbuds, here are a few adjustments you can make. Always store your earbuds in the charging case with the cover closed when not in use. You can also modify the notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you’re using iOS. If people are hearing an echo while on calls, please ensure your earbuds have the latest software update; if they do, a reset through the Wearable app may enhance performance. For accidental presses, try adjusting the buds from the top instead of the stems. Remember, Samsung products are covered by a one-year warranty against manufacturing defects. We also offer Samsung Care+ for extended protection and support, which can be enrolled during or shortly after your purchase. If any of this persists, please be sure to reach out to us at Samsung Support so that we can further assist. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
It last a long time the music is very loud i
on March 4, 2025
Posted by: Slm0183
[This review was collected as part of a promotion.] It works for everything I'm mad I didn't get it sooner it's very comfy and durable it fits so well. And the best part is noise canceling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its has a loud volume its such a great phone it's
on March 4, 2025
Posted by: Lov28281ug2y1u
[This review was collected as part of a promotion.] My favorite quality is it runs faster it loud volume and lots of memories
Value
5
Written by a customer while visiting Samsung US
Posted by: John jfu dset g I ggr
Verified Purchase:Yes
Very convenient good to have it for you musical gi bfdh uij fdhjb I ttij jtrijb
Written by a customer while visiting Samsung US
Posted by: martinkem
from Newark, NJ
Expertise:Expert
Verified Purchase:Yes
I should have gotten a pack of smart tags instead of buying these.
The bass is lacking compared to the cheap Chinese earbuds. I struggle to keep these on. Swapping tips is a nightmare on these earbuds as the damaged medium tips on mine bears testament to.
The battery life on the case is less than what i am used to.
No, I would not recommend this to a friend.
Features
3
Design
3
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro,
Martin. We value your insights and want to address your concerns to help enhance your experience with your buds. Regarding the bass, the Galaxy Buds3 Pro are designed to deliver a rich and immersive sound experience. We recommend using the Galaxy Wearable app to adjust the equalizer settings and tailor the audio profile to your preference, which can enhance the bass. For a better fit, please try using the different sizes of eartips included with your Galaxy Buds3 Pro to find the one that fits your ears most comfortably. Swapping tips may require gentle handling so please refer to our guide on how to remove them to help. To ensure optimal battery life for your earbuds and charging case, it's essential to keep both updated to the latest firmware version, as these updates often enhance battery performance. Additionally, you can implement a few simple strategies to conserve battery power, which will help your earbuds last longer when you need them. For instance, always store your earbuds in the charging case with the cover closed when they are not in use. Moreover, make sure to adjust the notification settings through the Galaxy Wearable app on your connected phone, or, for iOS users, modify the settings in the Galaxy Buds app. By following these tips, you can significantly extend the battery life of your earbuds. If you need any further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. Thanks for being a part of the Samsung community! -Kelvin
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Martin. We value your insights and want to address your concerns to help enhance your experience with your buds. Regarding the bass, the Galaxy Buds3 Pro are designed to deliver a rich and immersive sound experience. We recommend using the Galaxy Wearable app to adjust the equalizer settings and tailor the audio profile to your preference, which can enhance the bass. For a better fit, please try using the different sizes of eartips included with your Galaxy Buds3 Pro to find the one that fits your ears most comfortably. Swapping tips may require gentle handling so please refer to our guide on how to remove them to help. To ensure optimal battery life for your earbuds and charging case, it's essential to keep both updated to the latest firmware version, as these updates often enhance battery performance. Additionally, you can implement a few simple strategies to conserve battery power, which will help your earbuds last longer when you need them. For instance, always store your earbuds in the charging case with the cover closed when they are not in use. Moreover, make sure to adjust the notification settings through the Galaxy Wearable app on your connected phone, or, for iOS users, modify the settings in the Galaxy Buds app. By following these tips, you can significantly extend the battery life of your earbuds. If you need any further assistance or have any additional questions, please don't hesitate to reach out to us at Samsung Support. Thanks for being a part of the Samsung community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Kins
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Slips off the ear specially when laying on the sides. Hurts the ear if wore for more than an hour and half.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Kins. We appreciate your feedback and want to ensure you have the best possible experience with your buds. We understand that comfort is crucial, especially for extended listening sessions. The Galaxy Buds3 Pro is designed with an ergonomic fit for long-lasting comfort, but we recognize that ear shape can vary from person to person. We recommend trying different ear tip sizes for a snugger fit, which can help keep the buds in place, even when lying on your side. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. The Galaxy Buds3 Pro features an advanced acoustic design for rich, high-fidelity audio. We hope you’re enjoying the sound experience! Your feedback means a lot to us, and we’re here to help you make the most out of your Galaxy Buds3 Pro. If you have any further questions or need assistance, don’t hesitate to reach out to us at Samsung Support.-Kelvin
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Written by a customer while visiting Samsung US