Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,222 Reviews)
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,496 out of
4,510)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Love the integrated AI features. Clarity is solid.
on March 3, 2025
Posted by: StillRoadTrippin
[This review was collected as part of a promotion.] I drove for work & the seamless transition between my work phone, and personal phone when the concentrating on the road is essential. A++
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on March 3, 2025
Posted by: GalaxyGonzo
[This review was collected as part of a promotion.] I use them for gaming, for Google search and the music and the voice sound is fabulous
Value
5
Written by a customer while visiting Samsung US
Posted by: Nate
from Pikeville, KY
Expertise:Intermediate
Verified Purchase:Yes
Great buds! Definitely enjoy the sound quality and great bass!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: rcbeetle
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Range is short compare to other Bluetooth headsets I have. They get loose while eating. Easier to fall off than others specially while moving. The bean shape where better fit in my opinion.
No, I would not recommend this to a friend.
Design
3
Response from Samsung USBy R&R Team, March 4, 2025
Hey Rcbeetle. We appreciate you for taking the time to share your feedback on the Galaxy Buds3 Pro. We truly value your thoughts and experiences, as they help us improve our products. The Galaxy Buds3 Pro are equipped with the latest Bluetooth® version 5.4, which enhances connectivity, offering a more stable connection and improved range. To ensure optimal performance, please keep the earbuds and your device within 30 feet of each other. This distance may vary based on your environment and the model of your phone. Additionally, avoid using the device near obstructions that could block the Bluetooth signal, such as walls, routers, electrical equipment, or sources of electromagnetic interference. Regarding the fit, we recommend checking out the link attached that goes into detail on how to properly wear your Samsung buds. If you have any additional questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality product get galaxy buds2 pro
on March 3, 2025
Posted by: Kai R
from Texas
Expertise:Expert
I bought my second pair of Galaxy Buds3 Pro today after I was refunded for my previous pair being unrepairable. My new pair, which I just opened, has the same issue, but worse than my first pair; the left earbud still refuses to charge.
I have had galaxy buds2 pro before and they where a perfect pair of headphones.
I have had galaxy buds2 pro before and they where a perfect pair of headphones.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, March 4, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Kai. It’s great to know you enjoyed the Galaxy Buds2 Pro and decided to take the leap to the new Buds3 Pro. The Galaxy Buds3 Pro offers an elevated audio experience with features like Active Noise Cancellation and Spatial Audio, designed to immerse you in your music. It the left earbud is not charging, it’s important to ensure it’s seated properly in the charging case. Sometimes, cleaning the charging contacts can also help optimize performance. Be sure to make sure that the contacts are free of water and debris. Samsung products are covered against manufacturing defects in material and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase, or within 60 days of purchase at samsungcareplus.com. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Dooks
Verified Purchase:Yes
Awesome earbuds! Must buy. Awesome flexibility. Super easy installation.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Good features overall
on March 3, 2025
Posted by: Happyyappy
[This review was collected as part of a promotion.] The issue with the high quality audio is very noticeable delay on all videos, from YouTube to instagram, without much improvement in audio quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound for music and movies!
on March 3, 2025
Posted by: david35mm
from Manizales, Colombia
Expertise:Intermediate
This pair of earbuds are quite honestly the best I have used in my life, they are comfortable and have never fell out of my ears, and I do have small ears. The sound is superb, punchy bass, clear vocals, it does feel immersive. Now, about the noise cancelling I'd say it is just above average, while riding a bus I do still hear the engine and people chattering. The passthrough is also a really handy feature so that I don't need to take the earbuds off to talk to somebody.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US