Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,222 Reviews)
Open Ratings Snapshot
Rating breakdown 13,222 reviews
5 Stars
9,023
4 Stars
2,151
3 Stars
933
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,496 out of 4,510
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Perfect fit
on March 3, 2025
Posted by: Phollott
[This review was collected as part of a promotion.] I tried some different earphones for work duties, exercise at the gym and gaming ,but all of them will hurt my ears or fall on any activity , with the galaxy pro 3 I feel the best and relaxing way do the my daily routine with no worries
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best ear buds
on March 3, 2025
Posted by: Kane
from California
Expertise:Intermediate
Verified Purchase:Yes
One of the best ear buds i have ever owned. highly recommend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mixed review
on March 3, 2025
Posted by: TM214
from Dallas, TX
Verified Purchase:Yes
Not as comfortable or of the quality of the Samsung Galaxy Buds but still decent
I would recommend this to a friend!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 4, 2025
Thanks for sharing your feedback on the Galaxy Buds3 Pro. We understand how crucial a comfortable fit is to your overall audio experience, and we'd like to help you achieve that. To help you achieve that perfect fit, the Buds3 Pro come with different sized ear tips. It is important to try out the various sizes to find the ones that suit your ears best, as a secure fit minimizes sound leaks and ensures optimal audio performance. Once you have selected the right ear tips, check for directional marks at the bottom of the earbuds and look for "L" for the left and "R" for the right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the earbud slightly so the microphone is directed toward your mouth, and you can adjust the buds by rotating them until they feel just right. Additionally, we recommend using the earbud fit test in the Galaxy Wearable app to confirm that you have the proper fit. We appreciate your input and hope these tips further enhance your enjoyment of the Galaxy Buds3 Pro. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No regrets, must have it.
on March 3, 2025
Posted by: Anderson
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Amazing product, stylish and long battery life with a great sound.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall a very good product
on March 3, 2025
Posted by: Vandewam
[This review was collected as part of a promotion.] I've had my new buds for a little over a week now. So far, I love the audio quality and audio eraser features. They are also very comfortable to wear. I am not happy that they do not seamlessly play all sounds however. I cannot for the life of me get google assistant or Gemini to play through the buds.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro, Vandewam! We are thrilled to see that you love the audio quality and the audio eraser features. These buds were designed to provide an immersive listening experience, so it’s wonderful to know you’re enjoying them. We also appreciate your feedback regarding comfort with your buds. We aimed to create a design that is not only stylish but also comfortable for extended wear. Regarding the issue with Google Assistant and Gemini, we understand how important it is for your devices to work seamlessly together. We recommend ensuring that the latest software updates are installed on both the earbuds and your device. Sometimes, resetting the connection can help as well. If you are still encountering challenges, please be sure to reach out to us at Samsung Support so that we can further assist you. Thank you again for your insights, and we hope you continue to enjoy your experience with the Buds3 Pro. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro has so many developments.
on March 3, 2025
Posted by: Coconutmilk
[This review was collected as part of a promotion.] The audio is perfect and I love its noise canceling. Even I'm at a crowded place, I don't even hear anything except from my music. This is the best buds that I have bought from samsung! It also changes its look from the old peanut shape, which usually hurt my ear if I wear them for a long time, to the long shape earbuds. The touch control is also very easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Clear sound and. Nice functions
on March 3, 2025
Posted by: Berryseven774
[This review was collected as part of a promotion.] The sound is great, and the exterior sound blocker is amazing. You can also control whether you want to hear people talking around you and only block other noises.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great buds, I have had one issue though
on March 3, 2025
Posted by: 22Lariatguy
[This review was collected as part of a promotion.] Great buds as they transfer seamlessly between my personal phone, work phone, tablet, smart TV, and non samsung laptop.
Only reason for 4 stars and not 5 is the charging issue, seems to be pretty random but I put my buds back in the case and get notification that the buds have stopped charging.
Aside from that I love these, the nose canceling works great and the fit is awesome, I wear an earbud for a lot of my workday and have not had any issues with them becoming loose or falling out.
All around great buds to the point I bought a second pair.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, April 10, 2025
Hey 22Lariatguy! Thank you for your review of the Buds3 Pro! It's great to know you enjoy how easily they connect to your devices like phones, tablets, TVs, and laptops. The Buds3 Pro delivers excellent sound with Adaptive Noise Cancellation, and it’s good to see the fit works well for long hours. For the charging concern you mentioned, it’s helpful to make sure the charging contacts on the earbuds and the case are clean and free from dirt or moisture, as that can affect charging performance. You can also try resetting the earbuds by placing them in the case, closing it, and holding the Connect button for three seconds. Your feedback is really valuable, and it’s wonderful to see that you love the Buds3 Pro enough to buy another pair. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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