Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,939 Reviews)
Rating breakdown 12,939 reviews
5 Stars
8,823
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great Noise Cancellation and Best Voice Commands
on September 12, 2024
Posted by: Rahmi
Verified Purchase:Yes
I like how it synchronizes with my Z Fold6 and Watch Ultra and how fast it reacts to direct voice commands without having to go through Alexa/Bixby/Google, etc. I do not tap/double-tap/triple-tap, slide up/down, etc. anymore, which is very comfortable when jogging. Volume Up/Volume Down/Next Song/Previous Song are the only commands I need. I love it, working very smooth with my phone and watch.
Written by a customer while visiting Samsung US
Posted by: Vlad
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
All in all they're good. I love that custom sound carries with headphones. Meaning that once you tune your EQ, this setting will be applied on any device. The fit could have been better, though. I have small ear canals and the size of headphones feels bulky, pressuring from outside.
I would recommend this to a friend!
Features
5
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oklahoma city
Expertise:Intermediate
Verified Purchase:Yes
They don't fit in the ear very well and they produce static noise when touched and at random time.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, September 20, 2024
Hi there Jose Solis, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how valuable your earbuds are to you for a range of activities every day. We have provided a link to an article to help you with the audio quality of your earbuds. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Yeti Daddy
from Columbia, MD
Verified Purchase:Yes
Finally, Samsung made good ANC ear bud. Used it on a long flight. Great noise canceling and comfortable to wear. Call quality is great as well.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Steven Bell
Verified Purchase:Yes
Right ear bud failed after one month. One take/hold a charge.
Response from Samsung USBy Social Commerce, October 21, 2024
Hi Steven Bell, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We completely understand how frustrating it is to have a brand new device that is not meeting your expectations and operating as intended. We have provided links to the Samsung Support Team and warranty information to help you work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Kings
Expertise:Expert
Verified Purchase:Yes
I love the fit, compared to the buds pro I had. Feels great that I don't have to keep re-adjusting. Sound quality is impeccable too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad but they need to improve somethings
on November 18, 2024
Posted by: Emi B
from West Palm Beach FL
Expertise:Intermediate
Verified Purchase:Yes
I use them almost 8 hours a day during my work. The fit is great, and the sound is good. However, the build quality was much better on the Buds Pro 2. Another problem I've found is that my fingers are too big, and it's sometimes hard for me to change or pause songs because you have to use three fingers for those actions.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 19, 2024
Hey there Emi B, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are so happy to hear you are enjoying the audio quality and overall fit of your earbuds. If you are finding the pinch settings to not align to your needs and preferences, we have provided a link to the full device manual. This can help you discover the voice settings that help you have control over your media. We have also shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Game changer
on November 18, 2024
Posted by: KazaKayK
[This review was collected as part of a promotion.] This new buds pro is a game changed for me. Am able to connect it to all my Samsung devices at once and able to use it on each without disconnecting from any of the devices example streaming on my S9 ultra tab with the buds 3 pro and when my phone rings am able to answer it and talk with the buds 3 pro, love ❤️ 😍 💖 it
Value
5
Written by a customer while visiting Samsung US