Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,937 Reviews)
Open Ratings Snapshot
Rating breakdown 12,937 reviews
5 Stars
8,821
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product. 
(
3,495 out of 4,506
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Buds pro 2 is better.
on November 27, 2025
Posted by: Drogdoll
from Atlanta
Expertise:Intermediate
I have used the Buds3 pro and 2 pro simultaneously for about 7 months and in the end the Bud2 wins out. While I love the upgrade on adaptive noise cancellation and more control with volume from either ear piece, the comfort and steering in your ear is a big deal. The buds 2pro have a better fit and comfort allowing more hours of wear and better wear at gym. The buds 3pro keeps falling out or needed adjustment even after trying all the different pieces. Also the stem of the headphones kept falling off Everytime you took a bag off or accidentally touch your ears; the 2 never fell out.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R, December 4, 2025
Hi Drogdoll,
Thanks for sharing your experience with both models. The Galaxy Buds3 Pro feature adaptive ANC and responsive controls, all within a lightweight, ergonomic design. Personal preference and how you wear your earbuds are key factors. To get the best fit with your Galaxy Buds3 Pro, choosing the right tips is essential. Once you select the right ones, you're set. More tips on finding the perfect fit are available below, along with additional tricks for comfort. Your feedback on comfort and stability helps us enhance the fit for long sessions and gym use, making them more effortless. If you have questions or need further guidance, contact our Samsung Support Team. We value user input to help us improve each new generation of earbuds. Thank you for your feedback and for being part of the Samsung community.

How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/

How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/

Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Revert to Previous Design
on August 5, 2024
Posted by: Jerminator2006
from Tennessee
Expertise:Expert
Verified Purchase:Yes
They would not stay in my ears no matter which tips I used. The sound was not a noticeable improvement on the previous iteration and the ANC was markedly worse. I would not recommend these.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Jerminator2006, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important the fit of your earbuds is to you on a daily basis, and we would love to help you have the best experience possible. We have provided a link to an article to help you troubleshoot the placement of your earbuds for the ideal fit, and we recommend following up with a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. We have also provided a link to a video to help you change out the ear tips to the size that best fits your ears. For the ANC feature, we have provided a link to an article about this specific setting. We have also shared a link to the Samsung Support Team if you continue to experience these frustrations. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Problem problem problem
on September 5, 2024
Posted by: Kerem c ulger
from Mi
Expertise:Intermediate
Verified Purchase:Yes
Left side is not charging in box very short battery life it has disappointed me really. I spend a lot of money i doesn't worth it
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, September 6, 2024
Hi there Kerem, we appreciate you sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how important the battery of your earbuds is to you every day. We have provided a link to an article to help you with the battery of your earbuds. We have also shared a link to the Samsung Support Team to offer additional assistance with the charging of your device. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love these!
on July 2, 2025
Posted by: SMac72
[This review was collected as part of a promotion.] I received thes ear buds as a birthday gift and try did not disappoint. The noise cancelation paired with thr adaptive feature is A1. My only complaint is the touch feature. I just can't get it to work for me. Aside from this. I highly recommend.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
do not buy
on July 27, 2024
Posted by: rex s
Verified Purchase:Yes
worst product, and not usable at all.
whenever anc is on, there are white noise that makes me headaches.
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Rex S, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how frustrating it is to have a brand new device that is not functioning as expected. We have provided links to two articles to help you troubleshoot this matter with the ANC feature of your device. We have also provided a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing sound quality!!
on August 22, 2024
Posted by: Canislupus_bg
from Louisiana
Expertise:Intermediate
👏👏👏Well done samsung👏👏👏
I have to say, after hearing a bunch of reviews on YouTube on how the ANC sucks and the sound quality was nothing to be excited about, these headphones are fantastic. The headphones can handle multiple genres of music. I was very shocked at how full the bass sounded. I haven't ran into any distortion problems. I will say the design of the earbud is a little awkward to get in and out of the case, but can be overlooked. Definitely worth the upgrade from the buds pro that I have. I did pre-order and missed out on the free case cover for the earbuds, which sucks. Overall all the buds 3 pro are here to stay and I hope Samsung continues to improve and impress.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The tips of my ear buds ripped on first try
on July 27, 2024
Posted by: EddieL321
Verified Purchase:Yes
Thr tips of my ear buds ripped on first try, and i was extra carefull pulling them off and it ripped very easily
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there EddieL321, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable your earbuds are to you every day and needing to be able to change the ear tips to acheive the ideal fit for comfort and security. We have provided a link to a video we have available to help you change the ear tips. We have also included a link to the Samsung Support Team if you would like to discuss this matter further or have questions about your new earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not impressed.
on August 6, 2024
Posted by: EddieT
from Linton, IN
Expertise:Intermediate
Verified Purchase:Yes
At the moment, they're all but unusable. The R&D team did a poor job with the ear tips. I was doing the fitment and tore the ones that probably worked best for my ears. The ones I'm currently stuck with, I have to be sitting still, no movement at all. I can't even eat with them in. Just walking around the house they've fell out and almost got stepped on. So, there's no way I'd consider using them when I'm running, exercising or participating in any activities with them inserted. Also, the ANC needs some work. I had them in while driving my truck the other day. They just out of no where kicked on, picked and amplified the ambient sound and about gave me a heart attack. They definitely need some work. Hopefully Samsung will remedy the ear tips and get some updates in place for any OS issues.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 15, 2024
Hello EddieT, we appreciate you sharing your thoughts wth us about your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds is to you, and being able to successfully change the ear tips being vital to the fit. We have shared a link to a video to help you with the best practice to change the ear tips. We have also shared a link to the Samsung Support Team to see what options may be available for the ones you mention being damaged. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Showing 737-744 of 12936 results 
<< 1 ... 91 92 93 94 95 ... 1618 >>