Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,290 Reviews)
Rating breakdown 13,290 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
934
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Mixed review
on February 25, 2025
Posted by: Earbud
[This review was collected as part of a promotion.] I can hear music great after a few minutes of being on the phone. It tends to make a loud noise. On the other end, and people cannot hear me speaking. It pretty much makes them want to disconnect the call.
Value
3
Response from Samsung USBy R&R Team, March 5, 2025
Hi there! Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to see that you’re enjoying the sound quality, but we understand that clarity during calls is essential. The Buds3 Pro features excellent call clarity, with machine learning technology that reduces background noise, ensuring your voice is heard even in busy environments. Additionally, Bluetooth Super Wideband enhances call quality by doubling the audio bandwidth for more natural-sounding speech. To improve call quality, we recommend checking the microphone settings on your phone. Sometimes, a quick restart of the earbuds and gently cleaning the microphone ports can also enhance performance. Additionally, making sure you have the latest version of the Samsung Wearable app can help provide the best experience. We want you to love every aspect of your Buds3 Pro, so if you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. Your feedback is important to us as we strive to offer the best listening experience possible! -Kelvin
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/?srsltid=AfmBOordisERSqi8tJxI5pO4WWyXBNviKojnS8n5-OT5FWdRBwdgtF76
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-the-galaxy-buds-microphone-is-not-working/?srsltid=AfmBOordisERSqi8tJxI5pO4WWyXBNviKojnS8n5-OT5FWdRBwdgtF76
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and good AI integration
on February 25, 2025
Posted by: Javing
[This review was collected as part of a promotion.] It works with current s25 with the audio eraser. Balanced sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Active Noise Cancellation and Sound cont
on February 25, 2025
Posted by: Jer09sam
[This review was collected as part of a promotion.] I just love how good this buds 3 pro has noise cancelation than the previous models. It's touch controls for monitoring sound is smooth. Connectivity length is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and sound
on February 25, 2025
Posted by: Multistriker
[This review was collected as part of a promotion.] These buds are out of this world! The noise canceling is amazing I've never heard anything better. I love if I'm at the gym listening to music I can take a call directly from the buds and I don't have to interrupt my workout to accept it and end it. They also connect super seamlessly to my other Samsung devices making sure I'm always connected. I love the tracking feature too and how it can play sounds to help me locate them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than before
on February 25, 2025
Posted by: Tris57
[This review was collected as part of a promotion.] The noise cancellation is better than the previous model and the buds stay in my ears without falling out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on February 25, 2025
Posted by: Jjjjsiisiieje
[This review was collected as part of a promotion.] It works with everything, great features wonderful piece of art
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Product
on February 25, 2025
Posted by: WoodyFromToyStory
[This review was collected as part of a promotion.] Fits very great in your ear, doesn't hurt after a while. Noise cancelation is next level! Voice activated "play", "pause" and "skip" comes in handy. Your audio becomes background noise if the headphones senses you speaking to someone. Overall great purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and noice cancellation
on February 25, 2025
Posted by: ManojK
[This review was collected as part of a promotion.] The buds 3 pro is amazing with great sound quality and excellent noice cancellation.
Value
5
Written by a customer while visiting Samsung US