Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,291 Reviews)
Rating breakdown 13,291 reviews
5 Stars
9,077
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: unkoshea
from Honolulu, HI
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is good, not great. Touch control design is bad. ANC has issues (pops and high pitches sometimes). Always falls out of ears.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Unkoshea! We truly appreciate your feedback and want to ensure you have the best experience. We’re glad to see you find the sound quality acceptable, though we aim for every note to be exceptional. The Galaxy Buds3 Pro features advanced audio technology that enhances your listening experience, and we encourage you to explore the sound settings available in the Galaxy Wearable app to fine-tune your audio preferences. Regarding the touch controls, we understand how important it is for them to be intuitive. If you’re encountering any challenges, consider customizing these controls through the app for a tailored experience. Additionally, please ensure that your earbuds have the latest software updates installed, as updates can enhance functionality and responsiveness. You can check for updates by going to the Galaxy Wearable app and selecting "About earbuds" > "Update earbuds software." In regards to the active noise cancellation, it's designed to adapt to your environment for an immersive listening experience. If you're experiencing unexpected sounds, we recommend checking the fit of your earbuds and ensuring they're seated properly. You might also try recalibrating the ANC settings in the app to find the best performance. To enhance comfort, the Galaxy Buds3 Pro come with different ear tip sizes for a personalized fit. If they’re frequently falling out, trying different sizes can provide a more secure fit. We’re here to support you, so please don’t hesitate to reach out to us at Samsung Support if you have further questions or need assistance. Your experience matters to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great futures
on February 24, 2025
Posted by: Loves3p
[This review was collected as part of a promotion.] Overall sound quality is something als it is the greatest of all very cool and beautiful
Value
5
Written by a customer while visiting Samsung US
Posted by: Noonespecial
Verified Purchase:Yes
I gotta give them credit, they are really good. They block out a good chunk of noise, the sound is really good, the case is designed really nice with a very nice feel to it and they hold a charge for some time. Not to mention all the things you can do with them through your phone. Thank you!
I would recommend this to a friend!
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on February 24, 2025
Posted by: Leopride
[This review was collected as part of a promotion.] The ear buds are the best I've ever used. The noise canceling works really well. The choices of ambient, adaptive or noise canceling makes it's more versatile. Seamless across all apps. Now brief. Audio eraser.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The design is not good, very uncomfortable.
on February 24, 2025
Posted by: Anonymous
Verified Purchase:Yes
They're really nice. However, how the earbuds stay in the ears. Is very uncomfortable and hurt my ears.
Written by a customer while visiting Samsung US
Customer Rating
5
The champion of all phone's
on February 24, 2025
Posted by: GZOfT6
[This review was collected as part of a promotion.] Fast clear battery last long time and you can just fuld it and do almost everything in back
Value
5
Written by a customer while visiting Samsung US
Posted by: Eduardo
from Missouri
Verified Purchase:Yes
Great audio, super comfortable and great battery life. Love them!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Perfect Sound
on February 24, 2025
Posted by: Zelthrax97
[This review was collected as part of a promotion.] I think these headphones have made the difference. Since I bought them, I feel like all the others aren't as good. I use them to listen to music, to make calls, and especially to play games. Absolutely for everything. I have no complaints. Super good audio quality. I love the noise cancellation it provides, it really makes you immerse yourself in what you're listening to without distractions or annoying noises. I don't regret buying them at all.
Value
5
Written by a customer while visiting Samsung US