Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,293 Reviews)
Rating breakdown 13,293 reviews
5 Stars
9,079
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
Very uncomfortable
on February 24, 2025
Posted by: Serge
Expertise:Intermediate
The sound is great but these are the most uncomfortable headphones I've ever worn in my life. Even if I wore different rubber covers the earbud presses agaisnt a part of the ear that's impossible to ignore and feels like something migraine inducing. Who designed these? Horrible product. Not to mention there's no reason to add the extended rods sticking out of the ears and remove the function of tapping to skip songs. This is a step backwards for Samsung.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
It's great to hear from you, Serge. Thanks for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback, and we’d like to address your concerns personally. To enhance comfort, the Galaxy Buds3 Pro comes with different-sized ear tips designed to provide the best fit for your ears. It's essential to select the right size to minimize any pressure that can affect your listening experience. You can find a helpful guide on changing the tips on our website. Once you have the appropriate ear tips in place, make sure you’re wearing the earbuds correctly. Check the bottom of each earbud for the directional marks (L for left and R for right). Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing outward. Slightly angling the earbuds so that the microphone points towards your mouth can also improve comfort and functionality. You can make small adjustments by rotating the buds until they feel just right. Lastly, we recommend trying the earbud fit test available in the Galaxy Wearable app. This feature will help you determine if you have the best fit to avoid sound leaks and enhance overall audio quality. We hope these tips help you enjoy a more comfortable and satisfying listening experience with your Galaxy Buds3 Pro! If you have any further questions or concerns, please be sure to reach us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing noise canceling option
on February 24, 2025
Posted by: Saniya
[This review was collected as part of a promotion.] I was a bit skeptical as I'm more of a headphone kinda person but these are very easy to pair with any device. I love the noise canceling/audio eraser option even when you aren't playing audio, it fairly reduces the background noises. The only thing I wish it had was longer battery charge. Over all I would definitely recommend this product as a first time user of buds. They're my new fave buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but only if you buy Samsung phone
on February 24, 2025
Posted by: JazD
Expertise:Expert
Great headphones and they sound amazing. But you only get good sound because they have a proprietary audio codecs on Samsung phones. Not only that but there is no multipoint connection. Can only use on Samsung devices. Really bad consumer practice. Will not buy these anymore. Better off with OnePlus buds pro 3
Features
5
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, February 24, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Jaz! It’s wonderful to know that you appreciate the sound quality. We designed these earbuds to deliver an immersive audio experience, especially when paired with Samsung devices, which utilize our proprietary audio codecs for optimal performance. We understand your concerns regarding the multipoint connectivity. While the Galaxy Buds3 Pro are designed for seamless integration with Samsung smartphones, we are committed to improving our products based on customer feedback. To enhance your experience, we recommend checking the Galaxy Wearable app, where you can explore features such as autoswitch and settings that can optimize your usage with other devices. The app offers personalized options to tailor your audio experience. We want every user to have an exceptional audio journey, and your input is invaluable in helping us grow and evolve. If you have further questions or concerns, feel free to reach out to us at Samsung Support. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sai M
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Not fit, worthless crap for that cost, not generic for all ear sizes even tried all tips
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 24, 2025
Hello Sai! Thank you for sharing your experience with the Galaxy Buds3 Pro! We understand how important it is to have a comfortable fit for the best audio experience, especially considering the investment you've made. To help you find the right fit, we recommend trying the different-sized ear tips that come with the earbuds; ensuring there’s no gap between the tip and your ear is crucial for avoiding sound leakage. Also, be sure to follow the directional markings on the earbuds to ensure they’re placed correctly—insert the R bud in your right ear with the 'R' facing you and the L bud in your left ear similarly. You can also slightly angle them so the microphone points towards your mouth and make small adjustments until they feel right. Lastly, we encourage you to use the earbud fit test available in the Galaxy Wearable app, which can help confirm that you’ve achieved the perfect fit. Your satisfaction is our priority, and we appreciate your feedback. Please let us know how it goes after trying these steps! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Oscar
from Florida
Expertise:Expert
Verified Purchase:Yes
It is great product, the sound is amazing, I will recommend anyone to buy them, you will not regret.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DBCDEN18
from Denver CO
Expertise:Expert
Verified Purchase:Yes
These headphones are awesome! I've had tons of different ones, and these are the best. They connect perfectly, feel comfy, and the sound is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: mikede78
from New Orleans, La
Expertise:Beginner
Verified Purchase:Yes
Nice buds, no problems so far. Wish the lights would stay on every time you take them out the case.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Style and substance
on February 24, 2025
Posted by: Ferdie
[This review was collected as part of a promotion.] So in love with my buds 3 pro. Sound canceling at its best. Love to use this at the gym and makes me locked in. Highly recommended
Value
5
Written by a customer while visiting Samsung US