Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,936 Reviews)
Rating breakdown 12,936 reviews
5 Stars
8,820
4 Stars
2,096
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Z HongT
Verified Purchase:Yes
Really good sound quality, mind blowing when i first used it, really good price if i bought a air pods it would be much more expensive, and almost all day lasting battery life.
Response from Samsung USBy R&R, February 6, 2026
Hey Z HongT,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We're pleased to hear that you were impressed by the sound quality and battery life from the very first use. These earbuds are crafted to deliver immersive audio and reliable performance all day long. We're happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones i ever had
on February 1, 2026
Posted by: Philip
They are really comfortable and i could run with them without worrying.They have great noise cancellation as i couldn't hear anything from outside the headphones.The sound is really good.Connecting them was fairly easy.Battery is quite good too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 6, 2026
Hey Philip,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how comfortable and secure they feel, even during runs and active activities. Featuring advanced active noise canceling, clear sound, and reliable battery life, these earbuds are designed to support an active lifestyle. We’re glad they’ve become such a dependable part of your routine. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful to hear how comfortable and secure they feel, even during runs and active activities. Featuring advanced active noise canceling, clear sound, and reliable battery life, these earbuds are designed to support an active lifestyle. We’re glad they’ve become such a dependable part of your routine. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Has pro and cons more cons than pro
on February 11, 2026
Posted by: Anonymous
from North carolina
Expertise:Intermediate
Battery life bad, feel like they are gonna fall out
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, February 11, 2026
Hey there Brianmachado254,
Thank you for sharing how your Galaxy Buds3 Pro are performing. From early morning workouts to late-night study sessions, you want your earbuds' battery to last as long as you need. We'll provide tips on charging, maximizing battery life, and preventing damage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a full case. You can improve battery life with simple adjustments, such as keeping the software updated via the wearable app. Small changes can help your earbuds last longer when you need them most. Here are some tips: store your earbuds in the charged case with the cover closed when not in use. Adjust notification settings through the Galaxy Wearable app on your phone; on iOS, use the Galaxy Buds app. For more info on extending your battery life, check out the linked online article. Properly fitting your earbuds is crucial for better sound quality, comfort, and secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and falling out. The Galaxy Buds3 Pro come with different-sized ear tips; ensure you have the correct size that fits snugly without gaps to prevent leaks and achieve optimal audio. To change tips, refer to our guide. Once fitted, check for the L and R marks on the earbuds. Insert the R into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth. Adjust by rotating the earbuds until comfortable. You can also run an earbud fit test for the best fit. See the link below for more tips. Thank you for your feedback and for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing how your Galaxy Buds3 Pro are performing. From early morning workouts to late-night study sessions, you want your earbuds' battery to last as long as you need. We'll provide tips on charging, maximizing battery life, and preventing damage. The Galaxy Buds3 Pro offer up to 26 hours of playback per charge, extendable to 30 hours with a full case. You can improve battery life with simple adjustments, such as keeping the software updated via the wearable app. Small changes can help your earbuds last longer when you need them most. Here are some tips: store your earbuds in the charged case with the cover closed when not in use. Adjust notification settings through the Galaxy Wearable app on your phone; on iOS, use the Galaxy Buds app. For more info on extending your battery life, check out the linked online article. Properly fitting your earbuds is crucial for better sound quality, comfort, and secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and falling out. The Galaxy Buds3 Pro come with different-sized ear tips; ensure you have the correct size that fits snugly without gaps to prevent leaks and achieve optimal audio. To change tips, refer to our guide. Once fitted, check for the L and R marks on the earbuds. Insert the R into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the stem slightly so the microphone points toward your mouth. Adjust by rotating the earbuds until comfortable. You can also run an earbud fit test for the best fit. See the link below for more tips. Thank you for your feedback and for being part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Did not live up to my expectations
on February 25, 2026
Posted by: Nikki
from Phoenix AZ
Expertise:Expert
I was really excited for these as I had the first generation galaxy buds and they were my favorite headphones. ....sadly these are not great. Besides the fact the fit is wonky the sound sometimes cracks and my biggest issue is that no one can ever hear me if I try to use them on a call. I have to disconnect them and use the phone itself which is inconvenient. Half the reason I bought the headphones was so I could talk on the phone. The charging is terrible if the headphones are not perfectly clean or perfectly in there they won't charge. I am so disappointed I spent the money on these I will never buy another Samsung headphone again. My husband tried to convince me to get a different brand and I said no my last Samsung headphones were great. Can't believe I am saying this but i should have listened to my husband, lesson learned.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, February 26, 2026
Hi Nikki,
We understand how disappointing it can be when a product does not meet the standards you are used to. Fit and call clarity are essential, especially when earbuds are part of your daily communication. Galaxy Buds3 Pro are designed with adaptive sound tuning, advanced mic technology, and customizable ear tips to help create a more secure seal and clearer call performance. Your feedback around charging alignment and fit is valuable and helps shape future refinements. Thank you for being a Samsung customer.
-Ty
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We understand how disappointing it can be when a product does not meet the standards you are used to. Fit and call clarity are essential, especially when earbuds are part of your daily communication. Galaxy Buds3 Pro are designed with adaptive sound tuning, advanced mic technology, and customizable ear tips to help create a more secure seal and clearer call performance. Your feedback around charging alignment and fit is valuable and helps shape future refinements. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic ear buds
on February 25, 2026
Posted by: K3187
Expertise:Intermediate
I wish I could have something like these implanted into my ear canals because these things are Awesome!
I have had a few of the older generations of the buds/pro buds in the past over the years, and they did get better and better every time, but these really do make music sound great! Bass response is top notch!!!
Everything just works the way its supposed to.
I have had a few of the older generations of the buds/pro buds in the past over the years, and they did get better and better every time, but these really do make music sound great! Bass response is top notch!!!
Everything just works the way its supposed to.
Only minor complaint would be that I wish that the battery would last a whole 8 hour work day full blast, but I know that isn't an easy feat in such a small package.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 26, 2026
Hey there K3187,
We love hearing this. The enhanced bass response and precision tuning in Galaxy Buds3 Pro really do elevate everyday listening. Packing that level of sound into such a compact design is no small feat. We appreciate the feedback on battery expectations as well. Thank you for being a Samsung customer.
-Ty
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We love hearing this. The enhanced bass response and precision tuning in Galaxy Buds3 Pro really do elevate everyday listening. Packing that level of sound into such a compact design is no small feat. We appreciate the feedback on battery expectations as well. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds, bad design/colors
on February 26, 2026
Posted by: hnzs
VERY good sound quality and ANC. Great earbuds overall. Only bad thing is the colors and clear airpods copy-paste.
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on March 1, 2026
Posted by: Alejandra
from Texas
Expertise:Expert
Am not happy with them. Only reason I got samsung was because I wanted to be able to locate my earbuds if lost. Well that option is the worst, I could probably have my earbuds in my hands in front of me next to the phone and the app won't find them. There is a 5 mnt timer to find and doesn't work as smooth as I thought they would . I dislike them soooo much
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 2, 2026
Hello there Alejandra,
Thank you for sharing your experience with us. The ability to locate your Galaxy Buds is an important feature, especially for those who rely on them daily. We understand how reassuring that functionality can be.
The Galaxy Buds3 Pro are equipped with intelligent connectivity and seamless integration within the Galaxy ecosystem, including support through SmartThings Find. There’s nothing more frustrating than opening your earbuds case and having one fall out of your hand, landing in an unexpected place. Fortunately, you can use your phone to find it!
If your Galaxy Buds go missing, you can easily locate them using SmartThings Find or Samsung Find. Both services let you pinpoint your buds’ locations on a map, enable a ringing sound to help you find them, and send notifications when they’re located.
To make sure you get the most out of this feature, ensure that your phone and the Galaxy Buds' software are up to date. For more information on how to locate your Galaxy Buds3 Pro using SmartThings Find or Samsung Find, see the link below.
We truly appreciate feedback like yours, as it helps us enhance the overall experience. Thank you for being a valued Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
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Thank you for sharing your experience with us. The ability to locate your Galaxy Buds is an important feature, especially for those who rely on them daily. We understand how reassuring that functionality can be.
The Galaxy Buds3 Pro are equipped with intelligent connectivity and seamless integration within the Galaxy ecosystem, including support through SmartThings Find. There’s nothing more frustrating than opening your earbuds case and having one fall out of your hand, landing in an unexpected place. Fortunately, you can use your phone to find it!
If your Galaxy Buds go missing, you can easily locate them using SmartThings Find or Samsung Find. Both services let you pinpoint your buds’ locations on a map, enable a ringing sound to help you find them, and send notifications when they’re located.
To make sure you get the most out of this feature, ensure that your phone and the Galaxy Buds' software are up to date. For more information on how to locate your Galaxy Buds3 Pro using SmartThings Find or Samsung Find, see the link below.
We truly appreciate feedback like yours, as it helps us enhance the overall experience. Thank you for being a valued Samsung customer!
Find your lost Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10003616/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Tino
from California
Verified Purchase:Yes
Fit good last long look great.if u like great music long podcast or phone calls this is the buds to have
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US