Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,293 Reviews)
Rating breakdown 13,293 reviews
5 Stars
9,079
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best sound quality and features
on February 22, 2025
Posted by: Sovereign
[This review was collected as part of a promotion.] The sound quality is amazing amd the features that it has that allow for seamless actions across apps is really great, especially when I swap from app to app to look at the videos that my friends and family send me, as well as going from gaming mode to music mode.
Value
5
Written by a customer while visiting Samsung US
Posted by: Arst
Verified Purchase:Yes
Excellent sound quality but uncomfortable fit. Probably just the shape of my ear but it causes discomfort even after a short time of wearing it.
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Arst. We’re ecstatic to see that you appreciate the excellent sound quality these buds provide. Comfort is important, and it can definitely vary depending on ear shape. To enhance your experience, we recommend trying out the various ear tips that come with the Buds3 Pro. Finding the right size can help eliminate any gaps, ensuring a snug fit and preventing discomfort. If you need help with changing the tips, our guide provides step-by-step instructions to make it easy. Once you have the right tips in place, make sure to insert the earbuds correctly. The directional marks on the earbuds indicate the right and left sides. Placing the R bud in your right ear and the L bud in your left ear is essential for optimal performance. You can also adjust the angle slightly to make sure the microphone is positioned correctly, pointing towards your mouth for clearer calls. Additionally, you might consider using the Galaxy Wearable app to run an earbud fit test. This feature will help you confirm that you have the best fit, ensuring a comfortable listening experience. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Pharr tx
Expertise:Intermediate
Verified Purchase:Yes
Battery last just 3 hours and you can't control anything with it I'm very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, February 22, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Juan. We’re here to help you get the best experience with your earbuds. The Galaxy Buds3 Pro are designed to provide up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. If you’re only getting about 3 hours of battery life, consider keeping the earbuds in the charging case with the lid closed when not in use to maintain their charge. Additionally, adjusting the notification settings in the Galaxy Wearable app (or the Galaxy Buds app if you’re using iOS) can help reduce power consumption. The Buds are also equipped with customizable touchpad settings and gestures for a more tailored and efficient user experience. We hope these tips enhance the battery life of your Galaxy Buds3 Pro! We're committed to continuously improving our products and services, and your feedback is invaluable in helping us achieve that. Please don't hesitate to reach out to us at Samsung Support if you have any more questions or need further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on February 22, 2025
Posted by: Patrickeyeh
[This review was collected as part of a promotion.] The sound quality is crazy good, the active noise canceling puts bose to shame with the ability to start and stop noise canceling with just your voice, or a siren (completely optional). Also the equalizer can boost the bass and the drivers can handle it extremely well, no crackling or breakup of music. Also the 360 sound is really awesome while watching movies or videos on whatever streaming platform, all the actions work seemlessly across all apps too, feels like you have a theater wherever you go! I would highly recommend these buds to anyone who's browsing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on February 22, 2025
Posted by: Tookie
[This review was collected as part of a promotion.] The buds 3 pro are the second best buds. The are comfortable but kind of hard to get the perfect insert. The sound is incredible.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Augusta, Ga
Expertise:Intermediate
Verified Purchase:Yes
Good Sound quality. Excellent Bass, Good finish quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 22, 2025
Posted by: Buds19
[This review was collected as part of a promotion.] seamless actions across apps, Now Brief, Audio Eraser are some of my favorites in these awesome fitting and sounding buds. Can wear all day.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jitendra Thapa
from Raleigh,NC
Expertise:Intermediate
Verified Purchase:Yes
Excellent quality earbuds and great sound. Fits perfectly to ears and great features.
I would recommend this to a friend!
Written by a customer while visiting Samsung US