Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,935 Reviews)
Rating breakdown 12,935 reviews
5 Stars
8,820
4 Stars
2,095
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Dominican Republic
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love the Buds 3 Pro. The sound quality is excellent, they’re very comfortable to wear, and the features are amazing. Noise cancellation works great, and the overall experience feels premium. Definitely worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Luis Merino,
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Created to offer outstanding sound quality, comfort, and intelligent features, these earbuds ensure a premium listening experience throughout the day. The seamless integration of noise control and sophisticated design is impressive. Your experience emphasizes the high-quality feel of the Galaxy Buds3 Pro. We value your support as a Samsung customer.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Created to offer outstanding sound quality, comfort, and intelligent features, these earbuds ensure a premium listening experience throughout the day. The seamless integration of noise control and sophisticated design is impressive. Your experience emphasizes the high-quality feel of the Galaxy Buds3 Pro. We value your support as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Daryl
from New York
Expertise:Expert
Verified Purchase:Yes
Right bud failed, didn't support multipoint across as well as other premium bluetooth earbuds
Features
1
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, January 20, 2026
Hello there Daryl,
Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung.
Software update issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007394/
-Ty
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Thank you for sharing your experience with your Galaxy Buds3 Pro. Designed to deliver quality audio while you enjoy your favorite music, podcasts, or conversations, we understand it can be frustrating when one of our earbuds stops working during use. A good rule of thumb is to make sure your Galaxy Buds3 Pro are up to date. Please check out our helpful resource linked below on how to update your earbuds. We also have an excellent support team if you need further assistance, and we can discuss warranty options with you if necessary. Thank you for taking the time to share your thoughts. Thank you for choosing Samsung.
Software update issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshoot/TSG10007394/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Jason
from Cleveland Ohio
Expertise:Intermediate
Verified Purchase:Yes
I liked the 2 pros better these are no better fit in the ear. You have to use the right rubber piece for them to fit . Working out like cardio there terrible they fall out your ear ,and when you go to put in your ear there's feedback all the time.I give them a 7 out of 10 the 2 pros were a 9 . The music part of them has improved thou great sound .
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 23, 2026
Hi Jason,
Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
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Thank you for providing these details. The Galaxy Buds3 Pro are designed to deliver rich sound and advanced controls, with various ear tip options to ensure a secure fit. The type of activity and how vigorous the movement is can affect how the earbuds feel during use, especially during cardio workouts. Your comparison offers helpful insights for users wanting to balance sound quality with active use. We appreciate your being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anele
from USA & SA
Expertise:Expert
Verified Purchase:Yes
Powerful, loud, user friendly, smart, beautiful design and finish premium quality. The best for calls, music and fit perfectly to one's ears. Long lasting battery and cover for when you're on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hello Anele,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. Featuring a refined fit and a premium finish, these earbuds provide strong sound and clear calls while remaining comfortable for long-term wear. Their balance of performance, portability, and long battery life supports you all day. Your feedback showcases what makes Samsung audio a dependable partner on the move. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Battery life.
on January 21, 2026
Posted by: CJS1825
from Lancaster CA
Expertise:Expert
The battery does not perform as advertised. I keep the headphones very clean and at time one ear bud doesn't charge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 22, 2026
Hello CJS1825,
Thank you for taking the time to share your thoughts. Galaxy Buds3 Pro are designed to deliver premium sound, intelligent features, and reliable charging through a compact case made for everyday convenience. While all Samsung earbuds are built to last the entire day, battery life and charging times may vary by model and usage. Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power on your earbuds. Please check out the online article linked below for tips on getting the most out of your Galaxy Buds3 Pro. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add Samsung Care+ coverage to eligible devices, providing extended protection and support. Your experience offers valuable insights for customers exploring advanced true wireless audio within the Galaxy ecosystem. Thanks for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Thank you for taking the time to share your thoughts. Galaxy Buds3 Pro are designed to deliver premium sound, intelligent features, and reliable charging through a compact case made for everyday convenience. While all Samsung earbuds are built to last the entire day, battery life and charging times may vary by model and usage. Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power on your earbuds. Please check out the online article linked below for tips on getting the most out of your Galaxy Buds3 Pro. Please be advised that Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add Samsung Care+ coverage to eligible devices, providing extended protection and support. Your experience offers valuable insights for customers exploring advanced true wireless audio within the Galaxy ecosystem. Thanks for being a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jason
from Ohio
Verified Purchase:Yes
They are best that Samsung has produced in a long long time my only issue with the is have a good fit is important for whatever reason one day good fit test perfect another day nothing but issues some say to switch to foam tips
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, February 13, 2026
Hi Jason,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. A secure, comfortable fit is crucial for optimal audio quality, and we appreciate you highlighting this. Wearing your earbuds correctly is important because it enhances sound, boosts comfort, and prevents them from falling out. An improper fit can cause discomfort, sound leaks, or lead to earbuds falling out, especially during activities like jogging. To prevent losing an earbud, ensure a proper fit.
Galaxy Buds3 Pro include different-sized ear tips. First, select the right size for your ears so they fit snugly without gaps, which helps prevent sound leaks and ensures the best audio experience. If you need help changing tips, see our guide for the Buds3 Pro tips. After choosing the correct tips:
- Look for directional marks (L and R) at the bottom.
- Insert the R earbud into your right ear with the R facing you.
- Insert the L earbud into your left ear with the L facing you.
- Slightly angle the microphone on the bottom to face your mouth.
- Adjust the earbuds by rotating them until they fit comfortably.
You can also perform an earbud fit test to check your fit. As you noted, comfort depends on correctly placing the earbuds in your ears. For detailed instructions, refer to our online guide linked below. Your feedback helps us improve comfort and performance in our products. Thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. A secure, comfortable fit is crucial for optimal audio quality, and we appreciate you highlighting this. Wearing your earbuds correctly is important because it enhances sound, boosts comfort, and prevents them from falling out. An improper fit can cause discomfort, sound leaks, or lead to earbuds falling out, especially during activities like jogging. To prevent losing an earbud, ensure a proper fit.
Galaxy Buds3 Pro include different-sized ear tips. First, select the right size for your ears so they fit snugly without gaps, which helps prevent sound leaks and ensures the best audio experience. If you need help changing tips, see our guide for the Buds3 Pro tips. After choosing the correct tips:
- Look for directional marks (L and R) at the bottom.
- Insert the R earbud into your right ear with the R facing you.
- Insert the L earbud into your left ear with the L facing you.
- Slightly angle the microphone on the bottom to face your mouth.
- Adjust the earbuds by rotating them until they fit comfortably.
You can also perform an earbud fit test to check your fit. As you noted, comfort depends on correctly placing the earbuds in your ears. For detailed instructions, refer to our online guide linked below. Your feedback helps us improve comfort and performance in our products. Thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Jay C
from St. Petersburg Fl.
Expertise:Intermediate
Verified Purchase:Yes
Amazingly awesome, could not ask for any better set of buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Jay C,
Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Excellent sound quality, refined design, and seamless connectivity make these earbuds truly stand out. It’s great to hear these earbuds provided an experience that genuinely sets them apart. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Buds3 Pro. Excellent sound quality, refined design, and seamless connectivity make these earbuds truly stand out. It’s great to hear these earbuds provided an experience that genuinely sets them apart. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Port St lucie, Florida
Expertise:Expert
Verified Purchase:Yes
Great pair of wireless headphones. the only thing I wish for was that the lights could change colors. Other than that best headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 1, 2026
Hi Bruno Gonzalez,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the sound quality and overall performance stand out. Design elements are important for personalization, and feedback like yours shows how visual customization can further improve the listening experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US