Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,300 Reviews)
Rating breakdown 13,300 reviews
5 Stars
9,086
4 Stars
2,163
3 Stars
935
2 Stars
525
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,512)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Sthefany R
from Texas
Expertise:Expert
Verified Purchase:Yes
I love the headphones, but the only issue I have they keep falling from my ear even I change the tips but keep falling.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, February 20, 2025
Thanks for reaching out, Sthefany. We appreciate your feedback on the Galaxy Buds3 Pro. We always look forward to hearing from our valued customers. Our goal was to deliver a personalized listening experience for everyone using AI technology. When users wear the Galaxy Buds3 series, the Active Noise Canceling (ANC) feature and sound are optimized through AI-powered algorithms that analyze real-time sound differences using both internal and external microphones. Galaxy AI seamlessly enhances the wearability and functionality of the new exterior design. We're glad to hear that you love the buds themselves, but we understand that achieving a perfect fit is essential for an overall enjoyable experience. We recommend checking out the attached link for tips on how to get a better fit with your earbuds so you can fully enjoy all the great features they offer. If you need any additional assistance or have any questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: glenn8105
from Long Island, NY
Expertise:Intermediate
Verified Purchase:Yes
These buds are just fantastic! They pair so well with the new S25 Ultra. I really enjoy how the AI integration, particularly the translation, plays directly into the ear pieces. Everything else .. the clarity, noise reduction, call quality, and everything else is just great. Highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: 1HitWonder
from Salt Lake City
Expertise:Intermediate
Verified Purchase:Yes
A significant upgrade from Pro 2. Noise cancelling is improved. Fit has also improved.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Triston
Expertise:Expert
Verified Purchase:Yes
Galaxy buds 3 pro They are really good. I love the noise cancellation the bass is pretty OK. I love them.
Written by a customer while visiting Samsung US
Posted by: Sonny
from TX
Expertise:Intermediate
Verified Purchase:Yes
i upgraded from the original buds+ to these. the buds3 definitely have more features but they are highly uncomfortable. i would prefer the older design but i realize that the mic position was not great. ill will use my older buds until they finally give out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
It's great to hear from you, Sonny. Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re glad to see you appreciate the added new features. We designed the Buds3 Pro with comfort and sound clarity in mind, but we understand that fit can vary from person to person. Be sure to check out the link for specific instructions on how to get the perfect fit with your buds. Your feedback about the microphone placement is valuable, and we're always striving to improve our designs based on customer input. We hope that you give the Buds3 Pro another chance to see how the enhanced sound quality and adaptive noise cancellation can elevate your listening experience. We appreciate your loyalty and commitment to Samsung products, and we’re here to support you whenever you need! if you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro 3: Decent, But Not an Upgrade
on February 20, 2025
Posted by: User2431
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds Pro 3 are decent, but I preferred the sound quality of the Galaxy Buds Pro 2, which had better bass. While this isn’t necessarily a downgrade, it doesn’t feel like an upgrade either.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from FAIRFAX, VA
Expertise:Expert
Verified Purchase:Yes
GREAT PRODUCT, SOUND PERFECT AND VERY COMFORTABLE.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reddy
from Delaware
Expertise:Beginner
Verified Purchase:Yes
Overall i like the product. Noise canceling is very good
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US