Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,935 Reviews)
Rating breakdown 12,935 reviews
5 Stars
8,820
4 Stars
2,095
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Battery/charging Issues
on January 2, 2026
Posted by: Jayy
After about 8 months of normal use, I started noticing significant battery/charging problems. For flagship earbuds at this price point, I expected much better.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R, January 5, 2026
Hey Jayy,
Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are crafted to provide high-quality sound, sophisticated noise cancellation, and smooth integration with Galaxy devices for everyday use. Battery life is crucial for prolonged enjoyment. Please note that Samsung offers a limited 12-month warranty covering manufacturing defects in materials and craftsmanship. Additionally, you can extend your coverage with Samsung Care+ on eligible devices for extra protection and support. We appreciate your support for Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3 Pro. These earbuds are crafted to provide high-quality sound, sophisticated noise cancellation, and smooth integration with Galaxy devices for everyday use. Battery life is crucial for prolonged enjoyment. Please note that Samsung offers a limited 12-month warranty covering manufacturing defects in materials and craftsmanship. Additionally, you can extend your coverage with Samsung Care+ on eligible devices for extra protection and support. We appreciate your support for Samsung.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
High pitched squeeks are a nightmare - hard stop.
on January 3, 2026
Posted by: Steve P
from Hawaii
Expertise:Expert
Good buds with nice features but earns only 2 stars because of all the distortion/feedback hi pitched squeeky noises they make. Very unpleasant and something that should not happen with buds at this price point. I have a Samsung phone and watch so I figured I'd stay on brand but not sure I would trust Samsung buds again after these.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, January 5, 2026
Howdy Steve P,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver feature-rich listening with clear sound and seamless Galaxy connectivity. When noise control features are enabled on your Galaxy Buds, the earbuds’ sub microphone will play incoming sounds. You may experience beeping or howling sounds when wearing, removing, or adjusting the buds while noise controls are active, which may be why some users hear high-pitched squeaky noises that can be very unpleasant. When noise control features such as Active Noise Canceling (ANC), Adaptive Sound, and Ambient Sound are turned on, the sub microphone located outside the earbuds will play incoming sounds through the speaker. When wearing, removing, or adjusting the earbuds, a beeping or howling sound may occur, especially if you accidentally cover the sub microphone. Make sure you do not block the sub microphone in these situations. To learn more about how to avoid these unpleasant noises, please check out our online article linked below. Here at Samsung, we continue to refine audio performance and software tuning across our audio lineup to support a comfortable and enjoyable listening experience. Your feedback helps guide the development of future earbuds. Thank you for supporting Samsung.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. These earbuds are designed to deliver feature-rich listening with clear sound and seamless Galaxy connectivity. When noise control features are enabled on your Galaxy Buds, the earbuds’ sub microphone will play incoming sounds. You may experience beeping or howling sounds when wearing, removing, or adjusting the buds while noise controls are active, which may be why some users hear high-pitched squeaky noises that can be very unpleasant. When noise control features such as Active Noise Canceling (ANC), Adaptive Sound, and Ambient Sound are turned on, the sub microphone located outside the earbuds will play incoming sounds through the speaker. When wearing, removing, or adjusting the earbuds, a beeping or howling sound may occur, especially if you accidentally cover the sub microphone. Make sure you do not block the sub microphone in these situations. To learn more about how to avoid these unpleasant noises, please check out our online article linked below. Here at Samsung, we continue to refine audio performance and software tuning across our audio lineup to support a comfortable and enjoyable listening experience. Your feedback helps guide the development of future earbuds. Thank you for supporting Samsung.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Candace
Verified Purchase:Yes
Love these earbuds!! Love the color. Love this product!
I would recommend this to a friend!
Response from Samsung USBy R&R, February 6, 2026
Hi Candace,
Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying both the color and performance. Designed to blend style, comfort, and advanced audio technology, these earbuds provide a premium listening experience. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Thank you for your enthusiastic feedback on the Galaxy Buds3 Pro. We’re glad to hear you’re enjoying both the color and performance. Designed to blend style, comfort, and advanced audio technology, these earbuds provide a premium listening experience. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best and Most Comfortable Earbuds out right now
on January 4, 2026
Posted by: Jubarielew
from Port of Spain, Trinidad and Tobago
Expertise:Intermediate
Verified Purchase:Yes
Fully Recommend. I am glad that I spent the money and got the Bud3 Pro. This fits my ear very well and the noise cancelling is amazing. I went through the buds+, buds FE, some others and now with this. I can say it is worth the money. Ensure that you change the tip to suit your ear size as that makes a big difference especially when it comes to comfort and for the noise cancellation. I had calls with this in the gym and had no issues when speaking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 7, 2026
Hey there Jubarielew,
Thank you for sharing your detailed experience with the Galaxy Buds3 Pro. Comfort, customizable fit, and strong noise canceling are crucial for a great listening experience, and it's great to hear these features worked well for you. The excellent call quality and dependable performance during workouts show the earbuds' versatility within the Galaxy ecosystem. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your detailed experience with the Galaxy Buds3 Pro. Comfort, customizable fit, and strong noise canceling are crucial for a great listening experience, and it's great to hear these features worked well for you. The excellent call quality and dependable performance during workouts show the earbuds' versatility within the Galaxy ecosystem. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Audrey
Verified Purchase:Yes
I would highly recommend these earbuds. Mainly for the quality sound, consistent connectivity, and gridlocked in that the earbuds stay in my ears unlike the off brand earbuds. Additionally the battery lasts long and it does not take a long time to fully charge. Lastly because of the sleek look of these earbuds, 10/10.
Response from Samsung USBy R&R, February 1, 2026
Hey Audrey,
Thank you for sharing such detailed feedback on the Galaxy Buds3 Pro. A secure fit, long-lasting battery life, and consistent connectivity are all key parts of a premium audio experience. It’s great to hear these earbuds performed well in all areas. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such detailed feedback on the Galaxy Buds3 Pro. A secure fit, long-lasting battery life, and consistent connectivity are all key parts of a premium audio experience. It’s great to hear these earbuds performed well in all areas. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Denita
from California
Verified Purchase:Yes
I love it, it connected to all my devices automatically, that was surprising. Love the sound and it fits in my ears comfortably 👍🏾
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Good day Denita,
Thank you for sharing your experience with Galaxy Buds3 Pro. Crafted for easy connectivity across compatible devices, these earbuds offer smooth transitions, rich audio quality, and comfortable wear. It’s wonderful to hear that the experience feels intuitive from the moment you wear them. Your feedback emphasizes the convenience integrated into the Galaxy ecosystem. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your experience with Galaxy Buds3 Pro. Crafted for easy connectivity across compatible devices, these earbuds offer smooth transitions, rich audio quality, and comfortable wear. It’s wonderful to hear that the experience feels intuitive from the moment you wear them. Your feedback emphasizes the convenience integrated into the Galaxy ecosystem. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Horrse
Verified Purchase:Yes
Noise canceling is amazing. Almost too good that you can't hear someone trying to get your attention.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Howdy Horrse,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its active noise-cancelling feature aims to keep users fully immersed in music and calls. It's great how well these earbuds establish a concentrated listening environment. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. Its active noise-cancelling feature aims to keep users fully immersed in music and calls. It's great how well these earbuds establish a concentrated listening environment. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Samsung please go back
on January 8, 2026
Posted by: Lkidd
from Texas
Expertise:Expert
I am a diehard samsung user. I don't nor have i ever owned any other phone, smart watch, ear buds and so on. But these are by far the worst design samsung has made. They are very uncomfortable and hard to get to fit correctly in the ear. The want to slip out the whole time and have caused pressure sores in my ears. Please go back to the old design.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R, January 12, 2026
Hello Lkidd,
Thank you for sharing your insights as a longtime Samsung user. Galaxy Buds are continually improved with new features and design updates, all while catering to daily listening needs. Your feedback on past and current designs emphasizes that familiarity, comfort, and fit are crucial for long-term satisfaction. We appreciate your loyalty to Samsung.
-Ty
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Thank you for sharing your insights as a longtime Samsung user. Galaxy Buds are continually improved with new features and design updates, all while catering to daily listening needs. Your feedback on past and current designs emphasizes that familiarity, comfort, and fit are crucial for long-term satisfaction. We appreciate your loyalty to Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US