Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(12,935 Reviews)
Open Ratings Snapshot
Rating breakdown 12,935 reviews
5 Stars
8,820
4 Stars
2,095
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product. 
(
3,495 out of 4,506
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Just outstanding
on December 24, 2025
Posted by: Lerma303
from Denver
Expertise:Intermediate
Verified Purchase:Yes
Just amazing, bot like old galaxy that felt all the time this ones are great, I'm glad I purchase a set, no regrets recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Response from Samsung USBy R&RFebruary 19, 2026
Hello there Lerma303,

Thank you for your feedback on the Galaxy Buds3 Pro. We’re thrilled to hear that you enjoy their refined design and performance. Built with thoughtful enhancements and premium sound quality, these earbuds are designed to provide confidence with every use. We appreciate your loyalty as a Samsung customer.

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 Pro
on December 25, 2025
Posted by: BigPizan
from Northern New Jersey
Expertise:Expert
Verified Purchase:Yes
Great sound and noise canceling. Controls take a bit of practice to get used to.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&RFebruary 20, 2026
Hey there BigPizan,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The advanced touch controls let users manage music, calls, and noise settings directly from the earbuds. The Buds3 Pro have smart controls and intuitive gestures that feel more natural with regular use. It's great to hear that the sound quality and noise-canceling performance continue to impress. Your experience shows a thoughtful balance of functionality and innovation. Thank you for being part of the Samsung community.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound. So so fit.
on December 25, 2025
Posted by: Reav
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Not a great fit. They slip out easily and lose their seal with head movement.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&RJanuary 14, 2026
Hey Reav,

Thank you for sharing your experience with the Galaxy Buds3 Pro. Known for rich sound and smart noise control, these earbuds are designed for immersive listening during various activities. Properly wearing your earbuds is crucial for several reasons: it improves sound quality, provides a comfortable fit, and keeps them secure. Incorrect wear can lead to discomfort, sound leaks, and a higher chance of losing an earbud, especially while jogging. Make sure you wear them correctly. The Galaxy Buds3 Pro come with different-sized ear tips. First, select the right size for your ears. They should fit snugly without gaps, helping prevent sound leaks and ensuring the best audio experience. If you need assistance changing the tips, refer to our guide for the Buds3 Pro tips. After choosing the correct tips, check each earbud for the L and R marks. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbud slightly so the microphone points toward your mouth rather than straight down. Adjust the earbuds until they feel secure. You can also perform a fit test to confirm they are properly seated. Thank you for your review and for choosing Samsung.


How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Accepting Calls
on December 26, 2025
Posted by: Manas Dey
Verified Purchase:Yes
The sound quality is good but it"s not convenient to receive phone calls by pinching. A simple tap might have been a better option.
I would recommend this to a friend!
Performance
2 out of 5
2
Response from Samsung USBy R&RDecember 29, 2025
Howdy Manas Dey,
Thank you for your thoughts on the Galaxy Buds3 Pro. Touch controls are key for everyday ease, and preferences vary. You can assign different functions to each earbud or set both to do the same. This flexibility lets you customize how the touchpad works to suit your habits. Please see the linked online article for more details. Your feedback highlights how gesture controls affect call management and overall usability. We value your input and appreciate your time with Samsung audio devices.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound
on December 27, 2025
Posted by: Emeka
from Dallas TX
Expertise:Expert
Verified Purchase:Yes
The sound quality is incredibly rich and clear like I'm in a recording studio. It looks so nice, but the battery runs out quicker than expected.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 13, 2026
Hey there Emeka,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Rich sound quality and a refined design are key to the Galaxy Buds listening experience. Feedback about battery performance helps show how users enjoy longer listening sessions while valuing the clarity and depth that make music immersive and engaging. Thank you for being a Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pro 3
on December 28, 2025
Posted by: Anonymous
from Nyc
Expertise:Intermediate
Verified Purchase:Yes
Skips tracks if anything touches them while listening in a sitting position. Hand gestures don't always work the they fit comfortably in your ear.
Response from Samsung USBy R&RJanuary 13, 2026
Hello Keies,
Thank you for your feedback on the Galaxy Buds3 Pro. Touch controls provide quick access to playback and sound settings while ensuring a comfortable fit. Notably, you can customize the touch commands using the Galaxy Wearable app. Refer to the linked online resource for tips on avoiding unintended track skips caused by minor interactions. Additionally, insights into gesture sensitivity show how earbuds respond to daily movements and individual interaction preferences during listening. We appreciate your choice of Samsung.
Use touchpad commands for your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001318/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Mixed feelings
on December 28, 2025
Posted by: Jp07
from Redding ca
Expertise:Intermediate
Definitely think they went backwards from the pro2 buds. Battery life is between 3 to 4 hours with the pro3, the pro2 would last 5 to 6 hours You have to keep checking to make sure they are charging or you will have one dead bud and one partially charged bud. The case stays charged for about a day and a half maybe 2 days. My buds 2pro case would last 5 to 6 days. I wear them at work and can only wear one at a time so I will listen to one until it beeps then switch them out. More often then not they only partially charged. The sound is really clear and they fit good in my ear. My problem with them is battery life and getting them to charge it is a real pain other then that they are great headphones. Not sure if I am keeping them or buying a different brand. I have had the original buds, buds pro2 and now the pro3 buds and think they went backwards
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&RDecember 30, 2025
Hi Jp07,
Thanks for sharing your balanced view on the Galaxy Buds3 Pro. It’s great to hear that sound clarity and in-ear comfort impressed you. Battery life and charging habits can affect how earbuds perform during the day, and your feedback shows how these factors influence extended listening. By making a few adjustments, you can save battery life so your earbuds will last when you need them most. Here are some tips: Keep the earbuds in the charged case with the cover closed when not in use. Also, you can change notification settings via the Galaxy Wearable app on your linked phone. Thanks again for sharing your experience with Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Didn't reach excepections
on December 31, 2025
Posted by: Pardha
from Frisco,Tx
Expertise:Intermediate
Verified Purchase:Yes
Anc is bad and buds are too loose to the ears
I hope no difference for normal buds and samsung buds
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RJanuary 2, 2026
Hello Pardha,
Thank you for sharing your experience with Galaxy Buds3 Pro. Active noise control and comfort work together to deliver an immersive listening experience. For optimal performance, how you wear your Galaxy Buds3 Pro is key. They come with different-sized ear tips; first, ensure you use the correct size for your ears. The tips should fit snugly without any gap, preventing sound leaks and ensuring the best audio quality. If you need guidance on changing tips, see our guide for the Buds3 Pro tips. Once fitted, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. You can also run an earbud fit test to confirm the proper fit. For more tips on achieving the perfect fit, see our online article linked below. Your feedback highlights how fit and seal impact feature performance during daily use. Thank you for being part of the Samsung community.
-Ty

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Written by a customer while visiting Samsung US
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