Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,306 Reviews)
Rating breakdown 13,306 reviews
5 Stars
9,091
4 Stars
2,164
3 Stars
936
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1
The left bud is not charging.
on February 17, 2025
Posted by: Sisabuds
[This review was collected as part of a promotion.] The left bud doesn't charge most times. Sometimes, the case also doesn't charge.
Value
1
Response from Samsung USBy R&R Team, February 19, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Sisa. We truly appreciate your insights as they help us enhance the user experience. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. Regarding the left earbud not charging consistently, we recommend ensuring that both the earbuds and the charging case are clean and free from debris. Quickly cleaning the connection points with a soft, dry cloth can often improve connectivity. If you're experiencing challenges with the charging case itself, check to make sure that it's receiving power. You should also ensure that you are using a compatible Samsung charger for the best performance. Also make sure the earbuds are properly seated inside the case and that the case is securely closed. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to have any concerns, feel free reach out to us at Samsung Support. We're here to help you get the most out of your Galaxy Buds3 Pro! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great device small issue
on February 17, 2025
Posted by: Samsungfan2025
[This review was collected as part of a promotion.] Great features and connection. I get quick feedback squeal in my ear when I pull the earbuds out by the top instead of the bar. Other than that they sound great and have both noise cancelling and ambient sound. Seamless anyone across apps.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Immersive Audio with Smart AI
on February 17, 2025
Posted by: SoundEnthusiast
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds Pro daily for work calls, streaming music, and gaming, and they’ve truly transformed my audio experience. The seamless actions across apps let me switch between devices effortlessly, whether I’m on a video call or listening to my favorite playlist. I also love how the Now Brief feature keeps me updated without interrupting my focus.
One of the standout features is the advanced AI enhancements—these buds automatically adjust sound settings based on my environment, so I always get clear and balanced audio. The Audio Eraser capability is a game-changer for removing background noise in recordings, ensuring top-notch clarity during important calls or voice memos.
On top of that, the active noise cancellation is excellent, battery life lasts me through most of my day, and the fit is snug yet comfortable. From music to movies, these buds deliver rich sound and elevate every listening session. Overall, the Galaxy Buds Pro fit seamlessly into my routine, making them a must-have for anyone seeking premium audio combined with smart, user-friendly features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently the best sounding Earbuds
on February 17, 2025
Posted by: Spartan
[This review was collected as part of a promotion.] The connection between these Buds and your galaxy device provides a great seamless experience. The Dolby Atmos feature paired with the eq presets and noise cancelation allow for the best music experience. The fit is great and is stylish. Battery life is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprised at the quality
on February 17, 2025
Posted by: RepeatBuyer
[This review was collected as part of a promotion.] I have used Galaxy Buds Pro since the first generation and have always liked the audio quality and features. I wear buds almost all day, so battery life is really important to me. When Samsung announced the Buds 3 series, I was bummed that they went with a stem design and honestly planned on skipping this one. When I bought my Galaxy S25 Ultra, I was offered a set of Buds 3 Pro for a great deal. I tried them out and was blown away by both battery life and audio quality. The audio, particularly bass, is stunning. I like the adaptive noise canceling mode and also really liked the custom sound profile setup. These Buds last a long time and I've actually ordered my second pair. I never thought I'd buy these, but now I really love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great sound
on February 17, 2025
Posted by: nicholosg
[This review was collected as part of a promotion.] great sound and simple to use love using them on my walks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro 3
on February 17, 2025
Posted by: LaVonte
[This review was collected as part of a promotion.] I'm enjoying the Pro 3s a lot; the noise cancellation is amazing, better than I expected. Very comfortable fit in ear. I seriously enjoy the seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Now these are Pro Buds
on February 17, 2025
Posted by: Landowner
[This review was collected as part of a promotion.] I wasn't a fan of the design at first coming from the buds pro 2. But how they have grown on my, the fit great and sound even better. They have gotten MUCH better since the buds pro 2. The noise cancelling and ambient mode are hugely improved. I only wish I got them sooner!!
Value
5
Written by a customer while visiting Samsung US