Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,309 Reviews)
Rating breakdown 13,309 reviews
5 Stars
9,094
4 Stars
2,164
3 Stars
936
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Buds3 pro vs airpods
on February 17, 2025
Posted by: Ldimas
[This review was collected as part of a promotion.] Best earbuds and better than airpods the fact that it glows automaticallt beats airpods lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on February 17, 2025
Posted by: JOEYBATZ
[This review was collected as part of a promotion.] Great very responsive when switching from phone to tablet and laptop really happy with my purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool gadget, very techno
on February 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Loved the case, lightup sequence when the lid is popped.
Surpised to see the on screen alert on my samsung tv to pair it. Seemless integration between gakaxy and samsung ecosystem.
Sounds is suoer, loved the crip trebel and firm base.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the buds
on February 17, 2025
Posted by: Alexander
[This review was collected as part of a promotion.] I upgraded from the original buds and everything about these is so much better especially the ai voice commands come in handy when your hands are currently being used or are dirty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds, meh case
on February 17, 2025
Posted by: Shloid
[This review was collected as part of a promotion.] I love the earbuds but I'm not a huge fan of the case. I love the shape and the opening but putting the tips of the buds into the case is a little annoying.
The earbuds themselves are flawless though. I use it for music, podcasts, videos and phone calls and it functions perfectly.
I love the gesture controls as well. They works quite well. A lot better than the previous gen that required me to tap my ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Product by Samsung
on February 17, 2025
Posted by: Lovegalaxy
[This review was collected as part of a promotion.] Great sound quality! Also, great battery time in these small ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than the previous version
on February 17, 2025
Posted by: ChrisS
[This review was collected as part of a promotion.] These fit much better and stay in place. I'm receiving less humming and background noise than before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing quality, but the not design quality
on February 17, 2025
Posted by: ThatOneDude93
[This review was collected as part of a promotion.] Honestly bought these buds cuz I loved the design. The sound quality is amazing, the wearable app is great and the features are pretty perfect for what you expect samsung to give. All the features they said are there and working. The one issue is the inaccuracy it has of detecting itself in the charging cradle. From day 1 it has done that, and after even sending it to them, nothing changed. It is such an annoyance to think they are charging to find out a notification popped up saying something is wrong and fidget with it until it clears. Aside from that, a great product.
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Thank you for your insightful feedback about the Galaxy Buds3 Pro! We’re thrilled that you love the design and find the sound quality exceptional, as well as enjoy the features of the app. Our goal is to deliver an outstanding audio experience, and it’s rewarding to see that reflected in your experience. We appreciate your feedback regarding the charging detection, as your insights are essential for enhancing the overall user experience. Please ensure that the charging contacts inside the case and on the earbuds are clean and free from debris. Over time, dust, wax, or other materials can accumulate on the charging contacts and prevent proper charging. We recommend checking our guide on how to clean your earbuds effectively. Additionally, please verify that the earbud tips are installed correctly, as improper installation may interfere with how the earbuds fit in the case. We recommend checking for any software updates to ensure you’re benefiting from the latest improvements. Your feedback is incredibly valuable to us, and we’re excited for you to continue enjoying all that the Galaxy Buds3 Pro has to offer! If you need any further assistance with this, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US