Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,932 Reviews)
Rating breakdown 12,932 reviews
5 Stars
8,818
4 Stars
2,094
3 Stars
914
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,495 out of
4,506)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing Earbuds!
on November 10, 2025
Posted by: Andres1120
[This review was collected as part of a promotion.] If you own a Samsung phone, the Galaxy Buds3 Pro are the best headphones you can buy. They practically eliminate all the little hassles that come with wireless earbuds.
The seamless connection means you never have to think about Bluetooth. Open the case, and they’re connected. If you switch from watching a movie on your tablet to answering a call on your phone, the sound automatically follows it just works, making them feel like a natural part of your Samsung ecosystem.
Controlling your music is super easy now thanks to the new stem design. You can pinch or swipe to change songs or volume, which is much more reliable than poking your ear. Even better, simple quick commands let you just talk to the buds without touching anything.
The big feature is Galaxy AI. This is what makes the buds smart. The noise cancellation is clever enough to know if you start talking or if a siren is going off nearby, and it instantly adjusts the sound so you can hear what matters. It's like having a helpful assistant inside your ears, constantly adapting to keep your music clear and you aware of your surroundings. They are easily the smartest earbuds Samsung has ever made.
The seamless connection means you never have to think about Bluetooth. Open the case, and they’re connected. If you switch from watching a movie on your tablet to answering a call on your phone, the sound automatically follows it just works, making them feel like a natural part of your Samsung ecosystem.
Controlling your music is super easy now thanks to the new stem design. You can pinch or swipe to change songs or volume, which is much more reliable than poking your ear. Even better, simple quick commands let you just talk to the buds without touching anything.
The big feature is Galaxy AI. This is what makes the buds smart. The noise cancellation is clever enough to know if you start talking or if a siren is going off nearby, and it instantly adjusts the sound so you can hear what matters. It's like having a helpful assistant inside your ears, constantly adapting to keep your music clear and you aware of your surroundings. They are easily the smartest earbuds Samsung has ever made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the best earphones!
on November 10, 2025
Posted by: MentalMarch
[This review was collected as part of a promotion.] I love these headphones, they fit perfectly without the feeling of them falling out all the time. I work in construction, and I wear them everyday, these things are pretty flawless.
Being able to use the Galaxy Ai features is convenient, being able to ask a question without having to pull my phone out or press any buttons is incredibly nice.
I would absolutely recommend these ear buds to anyone looking for a great pair to wear all the time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market!
on November 10, 2025
Posted by: Tech4Ever
[This review was collected as part of a promotion.] I have had many earbuds before buying the Galaxy Buds Pro 3, and I can confidently say that these are the BEST buds. These earbuds did NOT disappoint. The Galaxy Buds Pro 3s fit EVERY category perfectly, from the sound quality, fit quality/design, reliability, the battery, and much more.
Starting off, the sound quality is AMAZING. The bass on the Galaxy Buds are staight up godly. I had high expectations when buying these and they in fact did NOT disappointment, especially when you can CUSTOMIZE how your music sounds in the settings app, which you could only DREAM to do with airpods.
Don't even get me started with the design! For the price, you know I expected it to feel and look premium, and it sure does! The fit is the best part. I have never had earbuds that fit as good as these. When I had airpods, they were not good. They would always fall out, with all the sizes ive tried, are VERY uncomfortable, and are pretty heavy compared to Galaxy Buds. The Galaxy Buds fit PERFECTLY in my ears, letting me use them for as long as i like! I often even forget they're there, especially with them being so light! The clear top and beam lights are also a cherry on top!
The reliability on these buds are perfect! Galaxy AI is also an amazing feature that is VERY useful, especially with the live translation! Battery lasts me well over a week and can listen to music for HOURS without them dying. With them fitting so well and being so light that I don't have to worry about them falling out!
Don't even get me started with the design! For the price, you know I expected it to feel and look premium, and it sure does! The fit is the best part. I have never had earbuds that fit as good as these. When I had airpods, they were not good. They would always fall out, with all the sizes ive tried, are VERY uncomfortable, and are pretty heavy compared to Galaxy Buds. The Galaxy Buds fit PERFECTLY in my ears, letting me use them for as long as i like! I often even forget they're there, especially with them being so light! The clear top and beam lights are also a cherry on top!
The reliability on these buds are perfect! Galaxy AI is also an amazing feature that is VERY useful, especially with the live translation! Battery lasts me well over a week and can listen to music for HOURS without them dying. With them fitting so well and being so light that I don't have to worry about them falling out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the features
on November 11, 2025
Posted by: IronGTank
[This review was collected as part of a promotion.] I really enjoy my Galaxy Bud pro three's because of all the features that they have currently been updated with and the Galaxy AI being able to use it at work when I'm on the go painting, I can ask it questions about any of the paints that I need to mix without having to worry about all the loud noises.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great quality built!
on November 13, 2025
Posted by: Myungsiki
[This review was collected as part of a promotion.] I have been using all the Galaxy Buds including the bean one! Every time I switch to new one I can tell the difference... the improvements they have made! Now that I owe Galaxh Buds 3 Pro, I can tell that Samsung is getting closer and closer to perfection! I hope they dont forget that there is always a room for improvement and keep on the good work! I love listening to the harmonic music with this, because it makes it so clear and able to hear everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the hands free commands and the new design!
on November 13, 2025
Posted by: Guardman
[This review was collected as part of a promotion.] I bought my Galaxy buds 3 pros about a month ago and I can't stop myself from using them. The audio quality is amazing and is clear. You have all sorts of ways to customize your audio. The hands free commands features is very convenient! Sometimes I can't grab the earbuds stem so commanding it without having to touch it is a game changer! The design of the earbud is perfect for my ears. Overall it is a solid and very well thought out product and well worth the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Loose FIT AND short BATTERY life
on November 13, 2025
Posted by: Shanshan
[This review was collected as part of a promotion.] I use my earbuds for general purpose calls, social media occasionally viewing a movie. The buds doesn't fit quite well in the ear a slips out easily. The battery life is also short for the first 2 months after purchase I could get 6hrs usage before battery dies now its before 3hrs usage. Galaxy AI may not be able to assist the fit but if possible the usage life of the earbuds need to be extended.
Value
3
Response from Samsung USBy R&R, November 14, 2025
Hiya Shanshan,
Thanks for sharing how the Buds3 Pro have been working for you. I appreciate hearing about how often you use them for calls, movies, and everyday listening. It’s great to know they’ve been reliable across different types of content. Your feedback on the fit and your battery expectations is very helpful, especially for those who depend on their earbuds for extended periods. The Buds3 Pro are designed to deliver a balanced listening experience with clear sound, and your notes show how real-world use can vary from person to person based on fit and daily habits. Thanks for being part of the Samsung audio community. your experience truly helps shape the future of Galaxy sound.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing how the Buds3 Pro have been working for you. I appreciate hearing about how often you use them for calls, movies, and everyday listening. It’s great to know they’ve been reliable across different types of content. Your feedback on the fit and your battery expectations is very helpful, especially for those who depend on their earbuds for extended periods. The Buds3 Pro are designed to deliver a balanced listening experience with clear sound, and your notes show how real-world use can vary from person to person based on fit and daily habits. Thanks for being part of the Samsung audio community. your experience truly helps shape the future of Galaxy sound.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Biggest pieces of trash
on November 14, 2025
Posted by: Frank
from Fontana CA
Expertise:Expert
These are the biggest pieces of crp I have ever owned. Already have gone through 3 pairs and they all have same issues, problems connecting, problems charging and audio cutting in and out. The original buds were so much better. I can't wait for you guys to make a new Gen so I can throw these in the trash, might just do a new brand all together. Straight garbage headphones.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 14, 2025
Hi Frank,
Thanks for sharing your detailed experience with the Galaxy Buds3 Pro. It sounds like you’ve encountered concerns with pairing interruptions, audio quality, and charging—features that should work smoothly. The Buds3 Pro are designed to deliver stable connectivity, clear sound, and easy auto-switching between devices, so when that doesn’t happen, it’s understandable to be disappointed. Samsung offers a 12-month warranty covering manufacturing defects, giving you confidence that your investment is protected during this period. If you need further help, contact our Samsung support team. We're here to assist. We appreciate your feedback. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your detailed experience with the Galaxy Buds3 Pro. It sounds like you’ve encountered concerns with pairing interruptions, audio quality, and charging—features that should work smoothly. The Buds3 Pro are designed to deliver stable connectivity, clear sound, and easy auto-switching between devices, so when that doesn’t happen, it’s understandable to be disappointed. Samsung offers a 12-month warranty covering manufacturing defects, giving you confidence that your investment is protected during this period. If you need further help, contact our Samsung support team. We're here to assist. We appreciate your feedback. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US