Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,928 Reviews)
Rating breakdown 12,928 reviews
5 Stars
8,816
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
These bubs has. Wonderful features
on October 5, 2025
Posted by: Alecia902
[This review was collected as part of a promotion.] The best quality clear sound best fit for eats1😀😀😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest item
on October 6, 2025
Posted by: Eddie20
[This review was collected as part of a promotion.] Love my ear buds works great with my S25 plus and my galaxy ultra watch. Would recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Did I make mistake by buying this?
on October 6, 2025
Posted by: Das P
from East Coast, US
Expertise:Intermediate
Frustrating.
I have many samsung Devices and this headphone is least favorite one on day one. With Samsung Phone, I thought experiencing this headphone would be breeze but I don't seem to find how I can adjust audio settings of this headphones. Miraculously, Samsung does not support Buds3 Pro on wearable.
But I don't seem to find the settings under Settings > Bluetooth either.
I have many samsung Devices and this headphone is least favorite one on day one. With Samsung Phone, I thought experiencing this headphone would be breeze but I don't seem to find how I can adjust audio settings of this headphones. Miraculously, Samsung does not support Buds3 Pro on wearable.
But I don't seem to find the settings under Settings > Bluetooth either.
Response from Samsung USBy R&R, October 7, 2025
Hi there Das P, \nThank you for sharing your thoughts on your Galaxy Buds3 Pro. These earbuds can automatically adjust sound settings, such as Ambient sound, Adaptive sound, and Active noise canceling, to enhance your listening experience during music playback or calls. You can also manually activate these features through the Galaxy Wearable app. For detailed instructions, please see the linked YouTube video below on locating your Galaxy Buds3 Pro within the Samsung Wearable app. We value your feedback and appreciate your choice of Samsung.\nUse the Wearable app and SmartThings to find your Galaxy Buds | Samsung US\nhttps://www.youtube.com/watch?v=UUFCE2MqNIQ\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Posted by: Jean
Expertise:Intermediate
Verified Purchase:Yes
My Samsung earbuds left side don't want charge less than 3 weeks 😒😒
Response from Samsung USBy R&R, October 10, 2025
Good day Jean,
Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kayon
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
It looks and feels great....Love the upgrades. The right earbud stopped charging after a few days of me receiving it though so I am returning it.
I would recommend this to a friend!
Design
5
Value
5
Response from Samsung USBy R&R, October 10, 2025
Hey Kayon,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kadeem
from LOUISIANA
Expertise:Expert
Verified Purchase:Yes
My earbuds are defective. The battery on my right bud doesn't last longer then 30 minutes. Besides that overall they're pretty good.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, October 10, 2025
Hey Kadeem,
Thank you for sharing your experience with the Galaxy Buds3 Pro. You noted that one earbud’s battery drains faster, and we value your feedback. The Buds3 Pro aim to provide balanced performance with clear, high-quality sound. Your input helps us enhance the mix of battery life, fit, and sound quality, ensuring the Buds continue to evolve to meet the needs of dedicated Galaxy users. Please see the linked article for tips on optimizing your Galaxy Buds battery for longer use. We appreciate your support for Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. You noted that one earbud’s battery drains faster, and we value your feedback. The Buds3 Pro aim to provide balanced performance with clear, high-quality sound. Your input helps us enhance the mix of battery life, fit, and sound quality, ensuring the Buds continue to evolve to meet the needs of dedicated Galaxy users. Please see the linked article for tips on optimizing your Galaxy Buds battery for longer use. We appreciate your support for Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Good listening, awful microphone
on October 8, 2025
Posted by: Tramston
from Boston
Expertise:Intermediate
Every person I called while using these headphones said they couldn't hear me. The listening sound quality was great, and this was my 4th set of Samsung buds in the last 5-6 years so I'm a fan in general, but this version I had to return because the microphone(s) were awful
Features
5
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, October 10, 2025
Greetings Tramston,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You praised the excellent audio quality and pointed out areas for enhancing call clarity. Samsung is always working to improve its microphone array and noise pickup technology to ensure calls are just as clear as music playback. Your insights from experienced Galaxy users help us uphold the high standards that make our Buds a leader in immersive, high-quality audio. For more tips on improving call quality by adjusting the microphone mode, please refer to the article linked below. We appreciate your review and thank you for being part of the Samsung family!
Change the microphone mode on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002555/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You praised the excellent audio quality and pointed out areas for enhancing call clarity. Samsung is always working to improve its microphone array and noise pickup technology to ensure calls are just as clear as music playback. Your insights from experienced Galaxy users help us uphold the high standards that make our Buds a leader in immersive, high-quality audio. For more tips on improving call quality by adjusting the microphone mode, please refer to the article linked below. We appreciate your review and thank you for being part of the Samsung family!
Change the microphone mode on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002555/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Minnesota Magic
Expertise:Intermediate
Verified Purchase:Yes
People say that I sound really muffled on the phone biggest downfall. Great sounds quality though and battery life
Response from Samsung USBy R&R, October 22, 2025
Hola Minnesota Magic,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US