Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(13,300 Reviews)
Rating breakdown 13,300 reviews
5 Stars
9,087
4 Stars
2,163
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product.
(
3,497 out of
4,511)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Irvine, California
Expertise:Expert
Verified Purchase:Yes
The quality of sound is very great. Also the battery life is long enough.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for your wonderful feedback on the Galaxy Buds3 Pro, Mohsen. We’re thrilled to see that you’re enjoying the exceptional sound quality. Our team put a lot of effort into ensuring an immersive audio experience. It’s also great to know that the battery life meets your expectations. With the charging case, you can enjoy up to 30 hours of listening time, allowing you to stay in your groove for hours without interruption. We appreciate your insights and hope you continue to love your Galaxy Buds3 Pro! If you have any concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Severely Dislike
on January 30, 2025
Posted by: Dontdisregard
from Wy
Expertise:Intermediate
Bought this a month ago. If I wear them for more than ten minutes they randomly pause what I'm listening to. Your better off with skull candy earbuds.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, January 30, 2025
Hi there! Thanks for sharing your candid experience with the Galaxy Buds3 Pro. We want every listening session to be seamless and enjoyable for you. If you’re noticing that your earbuds pause unexpectedly, it might be worth checking a couple of things. The Buds3 Pro are designed to deliver a strong Bluetooth connection, so ensuring that your device is updated and that the earbuds are securely fitted can often enhance performance. A comfortable fit is crucial for optimal sound quality and connectivity. Make sure the buds are properly inserted, as a snug fit can improve audio stability. Additionally, keeping your earbuds’ software up-to-date can help optimize their performance, as we’re always working to improve user experience. Check out the link attached for additional steps to help troublshoot this if needed. We love that you’re taking the time to share your thoughts, and we hope these tips help. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: RisB
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
These are the best earphones I have ever had. I can see all aspects of them with the app and widgets.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, January 30, 2025
Thank you for your candid review of the Galaxy Buds3 Pro, Ris! It’s great to see that you’re enjoying the seamless integration with the app and widgets. Elevating your Galaxy Buds experience with widgets for quick access to features like battery status, Active Noise Canceling, Ambient Sound, and touchpad controls is exactly what we aim for. We’re pleased that these features enhance your audio experience! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Danielle
Verified Purchase:Yes
Work well love the new features but not the design look like air pods i miss the other ones u stick in your ear and they stay
No, I would not recommend this to a friend.
Features
5
Design
1
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge upgrade from Buds2 Pro
on January 30, 2025
Posted by: jcookjr82
from Brentwood, CA
Expertise:Intermediate
Traded in my Buds2 Pros for these and immediately knew they would be miles better. The noise-cancelling feature is unbelievable. You really have to concentrate to hear outside noise. The sound quality is top-notch. The fit, which was my main issue with the Buds2 Pros, is greatly improved. Looking forward to continuous use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 30, 2025
Thank you for sharing your experience! We’re thrilled to see you love the noise-cancellation feature. It’s great to know that the fit has improved for you. We aimed to enhance comfort and make sure you enjoy your sound uninterrupted. We hope you continue to enjoy your Galaxy Buds3 Pro, and if you need anything, please reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Chepetaco01
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Love this item these earbud, I always buy this item
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Justin
from Trinidad & Tobago
Expertise:Expert
Verified Purchase:Yes
These buds are absolutely fantastic if you have them paired with a Samsung device..! Zero ear fatigue and secure fit, love the voice controls.. anc is good, could be better.. mics are great for calls.. wish you could have the blade lights on with just one bud in.. but maybe that will be a firmware update later... 4.5 stars
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 3, 2025
Thank you for your wonderful review of the Galaxy Buds3 Pro, Justin! We're thrilled to see that you're enjoying pairing it with your Samsung device. The comfortable fit and zero ear fatigue are designed to enhance your listening experience. We appreciate your feedback on the voice controls and active noise cancelation. We’re always striving to provide the best sound quality. Your point about the microphones being effective for calls is spot on, and we’re glad to see that resonating with you. The blade lights are designed to indicate the buds' current status, and we value your suggestion about using them with just one earbud in. We take customer feedback seriously and always look for ways to improve our products, so your input is invaluable. If you have any further suggestions or questions, do not hesitate to reach out and share them with us at Samsung Support. Thank you again for your thoughts, and we hope that you continue to enjoy your Galaxy Buds3 Pro! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, poor over all performance.
on January 31, 2025
Posted by: SamsungDeviceFan
from Pittsburgh, PA
Expertise:Expert
This device sounds amazing. The noise cancelation is excellent. I pass through audio, although there is almost always a slight hiss audible in the background is also very good.
The disappointment, however, lies with the battery life and bluetooth performance. The bud 2 pros, were able to go around a hundred feet away from the device. These get close to 30 and start cutting out, which is average, the battery life of the case and the buds themselves have also been diminished from previous models. Overall, if you are happy with your current esrbuds, these are NOT the buds you are looking to upgrade to.
The disappointment, however, lies with the battery life and bluetooth performance. The bud 2 pros, were able to go around a hundred feet away from the device. These get close to 30 and start cutting out, which is average, the battery life of the case and the buds themselves have also been diminished from previous models. Overall, if you are happy with your current esrbuds, these are NOT the buds you are looking to upgrade to.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! We're glad that you find the noise cancellation and audio quality to be excellent. Regarding battery life, the Galaxy Buds3 Pro provide up to 26 hours of playtime per charge, and you can extend that to 30 hours with a fully charged case. To maximize battery performance, we recommend a few adjustments. For instance, when you're not using the earbuds, keep them in the charging case with the cover closed. Additionally, you can manage your notification settings through the Galaxy Wearable app if you're on Android, or the Galaxy Buds app if you're using iOS. These small tweaks can help conserve battery power for those times when you really need it. As for Bluetooth performance, while the Galaxy Buds3 Pro offers robust connectivity, you might find that staying within a closer range can enhance your listening experience. Also, be sure to ensure that your buds are up to date with the latest software updates. Check out the link attached for additional options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/
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https://www.samsung.com/us/support/troubleshoot/TSG10001339/
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Written by a customer while visiting Samsung US