Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(13,300 Reviews)
Open Ratings Snapshot
Rating breakdown 13,300 reviews
5 Stars
9,087
4 Stars
2,163
3 Stars
935
2 Stars
524
1 Star
591
78%of customers recommend this product. 
(
3,497 out of 4,511
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great buds if you get them on sale!
on January 11, 2025
Posted by: John Beach
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
Great sound. Careful handling them as they can hang up on calls. Battery life could be a little better, but overall, good earbuds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Upset
on January 11, 2025
Posted by: Pestarik
from IL
Expertise:Intermediate
Verified Purchase:Yes
It's not working properly, need to work and not upset you client!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your feedback about the Galaxy Buds3 Pro, Pestarik! We appreciate your insights and are glad you're exploring our latest headphones. The Galaxy Buds3 Pro is designed to elevate your listening experience with enhanced audio quality and better noise-cancellation features. Compared to the Galaxy Buds2 Pro, we’ve introduced upgrades like even richer sound with more immersive bass and adaptive sound technology that automatically adjusts based on your surroundings. We hate to see that the buds may not be working as expected. We'd like to gather some additional information from you so that we can provide you with proper assistance. Please reach out to us at Samsung Support with some additional details so that we can further assist you. We’re committed to ensuring you have a fantastic experience with your Galaxy Buds3 Pro, and we’re here to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 pro are the best sounding earbuds I ever ha
on January 11, 2025
Posted by: El Many
from Laredo, TX
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds I ever had.
The sound quality is supreme, coming from buds+, Live and 2 Pro's the 3 Pro's are a great evolution in terms of sound quality, very well balanced sound, amazing bass, and with some EQ it's almost perfect.
The only aspect that I think it can be improved is ANC, I don't know if it's because a hardware problem or just the ear tips are not the best, because with even maxed out the ANC on the wear app and I still can hear some outside noise.
But other than that 10 on sound quality and comfort.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Pair of headsets
on January 11, 2025
Posted by: Thomas
Verified Purchase:Yes
Pretty decent sound simple intergration, really love the colors
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Thomas. We're thrilled that you appreciate the sound quality and the integrations. The Buds3 Pro is designed to deliver a premium audio experience, featuring 24-bit Hi-Fi sound for crystal-clear listening. It is also equipped with improved hardware to deliver high-resolution audio, providing a superior listening experience. We also love the vibrant colors available! They’re crafted not just for style but to match your personal taste, making them a stylish accessory as well. If you have any further thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not the best
on January 11, 2025
Posted by: Roberto
from Orlando Florida
Expertise:Expert
Verified Purchase:Yes
People can hear my voice, and I have a samsung tv and highest volume is very low
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro, Roberto. We’re glad to see that you’re exploring the features these earbuds have to offer! If you're experiencing concerns with sound quality or connection, we recommend checking the fit of the earbuds. The Galaxy Buds3 Pro comes with different ear tip sizes to ensure a snug fit, which can significantly enhance audio performance. You can find the fitting guide in the link attached to help you select the right size. Additionally, if you’re not getting the sound quality you expect, ensure that the latest software updates are installed on your Galaxy Buds3 Pro and your connected device. Keeping your devices up to date can greatly improve their performance. You can check for updates in the Samsung Wearables app. For immersive sound, remember to utilize the Active Noise Cancelling feature. This allows you to minimize background distractions and enjoy your music or podcasts with clarity. You can find detailed instructions on how to activate this feature on Samsung's support page. If there's anything else we can assist you with, please don’t hesitate to reach out to us at Samsung Support. We’re here to help you get the most out of your Galaxy Buds3 Pro experience! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Buds
on January 12, 2025
Posted by: Victoria GC
from Raleigh, NC
Expertise:Expert
Verified Purchase:Yes
Upgrading my earbuds had been the best decision ever and total game changer. I enjoy them daily, the fit is super comfy, usually you can't wear them all day long. However, that isn't the case here you can wear them all they long and you won't feel discomfort. Battery life is incredible, the sound uff, features speechless, best house cancelling I don't use my Bose headphones anymore . Don't hesitate, but them. You won't regret it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy pro buds 3
on January 12, 2025
Posted by: Brad
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
work great. easy to use. comfortable to wear. sounds great. translator is kind of hard to use, or I am not using it right? but overall great ear buds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The fit... does not fit!
on January 12, 2025
Posted by: Why_smsng
from California
Expertise:Expert
Verified Purchase:Yes
They are so hard to get a good fit in ear!!! Never had issue with buds 2 pro. I almost can never get a good fit, regardless of the different tips supplied!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, January 13, 2025
Thank you for taking the time to share your experience with the Galaxy Buds3 Pro. We understand how frustrating it can be when you're trying to find the right fit, especially when you've had a great experience with the Buds 2 Pro. The Galaxy Buds3 Pro come with different sizes of ear tips, and it's essential to ensure you’re using the right size for your ears. A snug fit can help prevent sound leaks and optimize your listening experience. Once you’ve selected the right tips, make sure to position the earbuds correctly. Look for the directional marks – you’ll see an ‘L’ and an ‘R’. Insert the R bud into your right ear and the L bud into your left ear, ensuring that the letters are facing you. A slight angle can help, too; try to point the microphone at your mouth for the best performance. You might also want to try running an earbud fit test in the Galaxy Wearable app. This feature will help confirm that you have the proper fit for maximum comfort and sound quality. We’re proud of the upgrades in the Buds3 Pro, which include improved sound quality, enhanced noise cancellation, and better battery life compared to their predecessors. We hope these tips help you enjoy all the new features the Buds3 Pro have to offer! If you have any more questions or need assistance, feel free to reach out to us at Samsung Support. Happy listening! -Kelvin
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Written by a customer while visiting Samsung US
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