Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(12,928 Reviews)
Rating breakdown 12,928 reviews
5 Stars
8,816
4 Stars
2,093
3 Stars
913
2 Stars
519
1 Star
587
78%of customers recommend this product.
(
3,494 out of
4,504)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Galaxy Buds are OK
on September 30, 2025
Posted by: TechGuy
[This review was collected as part of a promotion.] I purchased the Galaxy Buds Pro3 to replace my Air pods Pro. Having a hearing issue, the Airpods had a hearing feature that was amazing, my hope was that Samsungs would at least be good but I can't say that it was. I constantly got feedback while using the hearing enhancement features. If you don't need that, however, using the buds for music was an exceptional experience. The bass and range of sound you experience is just as good if not better than competitors. Pairing and ease of use were simple and straightforward making these easy for anyone. Usually I have an issue with earbuds and comfort but these were an exception, they truly felt like they belonged in your ears and I often forgot that I had them in. If it weren't for having hearing issues I would've kept them, but if you're looking for great audio and Galaxy AI use hands free (much better than the competition, by the way), these are a no brainer!
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hey there TechGuy, Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. We appreciate you trying them out. We recognize that earbuds are highly personal, and each person's preferences for feel and sound quality differ. With its comfortable design and improved hardware, the Galaxy Buds3 Pro provides a distinctive audio experience. We welcome your feedback on features that could enhance accessibility for users with diverse hearing needs. Thank you for your review. As we continue to develop our products, we hope you'll find an earbuds pair that suits your needs over the long term. Thank you for choosing Samsung's innovation. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
the best hearing aid experience
on September 30, 2025
Posted by: harcs1958
[This review was collected as part of a promotion.] The quality of this product, supported by AI, makes it a unique experience. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Earbuds Ever
on October 1, 2025
Posted by: GALAXYaddict
[This review was collected as part of a promotion.] I have had all the Galaxy Buds Pros, and the Buds3 Pros are by far the best. The Galaxy AI integration is flawless, and very helpful. So cool. I have the S25 Ultra and they pair amazingly well it. The sound is very good. Clear and crisp. The ambient sound feature works perfectly, as well as the active noise canceling. Also has adaptive sound. I have the Samsung plastic case, and the charging case fits in it like a glove. I am always dropping them so it keeps them safe. I love the Buds3 Pro.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kang
from Irmo, SC
Expertise:Expert
Verified Purchase:Yes
I love the sound quality. I’ve been using AirPods pro but it’s so much better than AirPods pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
EAR BUD 3 PRO - Design and connection are better
on October 1, 2025
Posted by: Rafael Audibert
from Brazil
Expertise:Intermediate
Verified Purchase:Yes
The noise active cancel are awesome!
But the foam didnt hold on your ears when do you made something (bad thing).
Conection are fast, design is great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Buds 2 and...I don't like these as much. The fit is awkward and maybe because of the fit, music sounds flat. Don't get me wrong, the quality of the audio is fine, but there's barely any bass and the ANC can be unhelpful at times. There are improvements though. The battery is great and the voice awareness mode is impressive and helpful when I'm in the office. They are very light and my be affecting how I perceive them in my ear. I'm sure the sound problems can probably be fixed with an update or something, but just overall...if I had to do this purchase over again, right now, I would have probably gone with a different model.l or Samsung buds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hi Richard,
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please find out more about active noise cancellation and how to adjust it to your liking by checking out the article linked below.
We know the fit of the Galaxy Buds3 Pro is different than previous generations. It's really all about getting the proper alignment for the best sound quality. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. The articles linked below provide more details on how to get the right fit and adjust the ANC on your Galaxy Buds3 Pro. Thank you for your review. We are happy you are on the Samsung journey with us.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please find out more about active noise cancellation and how to adjust it to your liking by checking out the article linked below.
We know the fit of the Galaxy Buds3 Pro is different than previous generations. It's really all about getting the proper alignment for the best sound quality. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. The articles linked below provide more details on how to get the right fit and adjust the ANC on your Galaxy Buds3 Pro. Thank you for your review. We are happy you are on the Samsung journey with us.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great command
on October 2, 2025
Posted by: Subbu123
[This review was collected as part of a promotion.] I use this samsung buds for streaming gaming and calls meetings and every purpose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable design & good sound
on October 4, 2025
Posted by: weirraru
[This review was collected as part of a promotion.] has great sound with really nice bass, the fit is comfortable and while i was hesitant with it possibly looking clunky, it feels great which quickly made my like for it outweigh its appearance. the noise cancelling is great as well as the ambient setting allowing me to just zone in and focus on work i need to get done and still pay attention to those around me should i need it.
Value
5
Written by a customer while visiting Samsung US